This was our second stay at the Marker Hotel. Great value. Easy, walkable location. Comfortable room.

lovely hotel, right in the heart of the city, but quiet. the tratto restaurant is a real bonus

The staff were wonderful, the rooms were big and comfortable!

That we didn't spend more time there!

The location was very convenient and within walking distance to shopping, restaurants and the cable cars.

Upon check in, one of our keys had to be rekeyed, no big deal, went back down to the desk and the front desk agent fixed it. We tried calling for additional towels, and our in room phone did not work. On day 2 of our trip, our door lock stopped working and would just open without a key. The engineering staff member came to check it out and suggested we move rooms. Wince our phone didn’t work, my husband went down to the front desk for the new keys while I packed up our belongings. Our second room felt cleaner than the first which was great, however a lot of wasted space in the layout of the room and the bathroom vanity was extremely small which made it hard to function. The water took no less than 15 mins to get warm which was a little frustrating.

It was close to the city centre.

The staff were very slow and not very friendly and at times abrupt.

I thought the staff was great

The shower was warm definitely not hot , other than the room they don’t have much to offer in the way of food , snacks, vending. Nothing for breakfast the phones in the room don’t work so if you have a question you have to walk down and ask . Overall incredibly nice staff but it falls short of being what i would consider a really nice hotel

loves the location !! safe to walk around and by many restaurants

little dated inside rooms and the restaurant was closed unfortunately.

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Location, Location, Location 👍 Could not have chosen a better Union Square hotel for our last night in San Francisco. This hotel exudes class everywhere and it’s circa 1910 Marble Starcase and Open Fireplaces are a sight to behold. We splurged and stayed in a Suite which was worth every penny. Being allowed to purchase NZ Oyster Bay Sauv Blanc, from a liquor shop directly across the road, to then enjoy in the library in front of an open fire surrounded by opulence was an extra highlight. 10am check in and 5pm check out next day, albeit with a small extra payment, effectively gave us two full days to explore all the surroundings. In closing all the staff were outstanding. We would definitely stay again.

everything was perfect

the gym was amazing!

nothing to complain about

location - walking distance to Union square one member of staff was helpful regarding questions we asked about eating places stored luggage until a time nearer to our flight

staff could have helped with luggage as one of the party was disabled and we struggled to get them in. also asked for a room for disabled person when booked. didn’t get it. had to ask reception to give us a room with walk-in shower. no tea coffee in room rooms were very dark. one was facing a wall

the location.

there were no facilities for making tea or coffee in the room. there was no mini bar. it was a bit tired.

The lobby and decor were impressive. The staff was friendly and helpful. This hotel was much less expensive than the other downtown hotels, but had everything we needed and exceeded our expectations.

No complaints, we enjoyed our stay

booked a junior suite, it was super cute! plenty of room, large bathroom, couch, outlets on the side tables. it was very comfortable. the view outside was pretty entertaining if you like people watching. also the restaurant is phenomenal!

the bathtub took an hour to fill up

We loved the fireplace in the lobby, great place to met up with family members. The rooms were very clean, staff was helpful too! We had hoped to eat at the restaurant but due to time restrictions that wasn’t possible. Next time!

We had requested our 3 rooms to be together. 2 were, the other on the next floor, but it worked out okay.

Lobby and stairs

Room was dirty and spots on the wall. When I checked in at night, the front desk person was rather unwelcoming and just not friendly. Poor staff communication - Took one hour to get two more towels. Front desk wasn’t answering, went directly to the front lobby and ask, then waited almost 40 mins, went back again and finally got it after an hour of waiting total

very cute and the location is awesome!

our flight was delayed so we checked in a day later and they charged us a whole day we weren’t there.