All good.

No large towels in bathroom. Just two small towels and two medium towels. I told worker in am he said. Waiting till 9 am. So. We left to SF city We comeback they put two large towels. In room. Too late. They sucks

They didn’t have a daily cleaning person for the room each day I spent there. I had to sleep in the same sheets and use the same towels. if they want return customers, they need to address those issues.

The location was very great and easy to go to SF downtown. The bed was very comfortable and room was very big

The staff was not always present at the reception. also the breakfast was not a breakfast but more like a kind of « snack »

DO NOT EVER BOOK A ROOM IN THIS HOTEL!!!!!!!!! Tragedy nobody should book this hotel. Our plane landed at 23:30 and we have informed the hotel that we will arrive at 24:30 and when we came the reception was closed and the receptionist was either sleeping or not present and the hotel was closed. nobody answered the phone and we were knocking on a doors and ringing the bell for more than 30 minutes. We had to go walking through a terrible neighbourhood and looking for a place to sleep. all the hotels were fully booked but fortunately a very nice guy in a nearby hotel found a room for us and he told us that he had the same situation as ours a day before with a different customer from this hotel. We were charged for a room and didn’t even hear a singe word sorry for this situation and the worst thing is that after explaining this situation to booking on a next day we didn’t get any help from them too and no refund. also booking is still offering this hotel even though customers have such situations and are being treated like this by the hotel. this is unbeliavable that such kind of situations happen and also that booking is not taking care of it!!!! DO NOT EVER BOOK A ROOM IN THIS HOTEL!!!!!!!!!

EVERYTHING

The location was very near the airport and one of the cheapest hotels nearby with an okay rating.

The room was dirty and the only coffee we had was decaf. The towels in the bathroom were used. When I asked for regular coffee from the manager, they said they would get back to me but never did. There was also loud banging on a door right outside our room late at night.

The place is close to the airport - that's it.

As of April 9, 2022, the location DOES NOT serve breakfast although you can "book" a room with breakfast. The "lobby" is also closed and you have to ring a staff member who may or may not respond. We also had trouble finding a parking spot; so either they don't have enough or don't enforce customer-only parking.

Location to where I needed to be was great.

Dust on surfaces and hair follicles on porcelain, hair ties from previous tenants on couch showing clear signs or poor cleaning. No breakfast available with closed lobby. If Covid is the excuse it’s been 2 years to update the advertising of “free breakfast on Booking. No Servicing of room between 2 days of visit. Housekeeping entering room at 9:08am checkout day while I’m in the shower.

Close to airport

My room smelled of old cigaretts. And it was a non smoking room