Breakfast Location

breakfast

nothing

Great hotel and a great location. Clean, friendly service, easy and free parking, good selection at breakfast. 10 mins from the T. Would absolutely stay again!

Breakfast ended too early during the week for us.

didn’t have hot tub

nothing stood out

there was a handprint on the headboard/wall area, the closet in the room felt out of place, the pool was closed

Location, bed was comfortable. Front desk person was nice.

Loud restaurant, parking spaces near door filled up by restaurant. Pillows too soft, no microwave in room, no fan in bathroom.

Lovely hotel, nice restaurant beside it

Location was too far outside city

We enjoyed both breakfast and location.

breakfast was wonderful pool was nice and warm

absolutely nothing

complementary Breakfast

The pool was really cold

I was in town for a funeral, and I put in the wrong dates for my stay. The girl up front was amazing! (I'm kicking myself for not getting her name) I arrived Friday March 10th so please look up who was working. The girl without any extra stress for me helped me change the date to the correct date ( that night)so that my family (husband and toddler) could check in while I headed out ti the wake. My mistake could have caused huge issues, considering we had just driving 2 1/2 hours with a 2 year old. However the girl fixed the problem within a matter of minute so we were able to get up to the room. I just think she should be recognized for going above and beyond. She made what could have been a extra stressful situation, a complete breeze. We'll come back because of how she handled things.

N/A

I like the location area and there is a restaurant close by Sam Walkers , the staff are very friendly good customer service and like the lobby area

What i did like was our room wasn't really vacuum and I had a stains in my bed sheets and the room had a musty smell:/

good location

bathtub was not clean I was denied a receipt for my stay and was told to get it from booking. com

Good location. Room was clean. Parking was easy.

The breakfast was awful. Hard to get someone to check us in late.

close to Boston

not clean

chair in room had gross stains on it Brown stains on carpet lights in lobby not working or missing globes lots of noise in hallway hard to sleep

almost every thing good

nothing

the room was amazing the breakfast also and the staff pool was nice

everything

It is really a family service hotel. A lot of kids and they looked happy.

No microwave or kettle to boil hot water in the room.

comfy beds

very small rooms. heated pool was freezing. we found trash under the bed

It's hard to say

The way there seem to be no sense of customer service as the manager teamed up with her employee to proceed to tell me how I made a mistake and didn't book my room early enough even though I got corporate on the phone saying I booked it at 5:00 a.m. felt bullied horrible horrible staff stay away