L'accueil du personnel à la réception (Juan) était d'une gentillesse et d'un simplicité, il nous a parlé simplement pour que l'on comprenne.. La literie était super , la machine à laver et le sèche linge dans l'appartement est génial, en fait tout était super 😍

La seule chose que nous n'avons pas apprécié et nous l'avons remarqué dans plusieurs endroits en Floride c'est le goût de l'eau du robinet...infecte.

Ponto alto é a localização excelente, piscina boa, funcionários amistosos e cama com colchão muito bom.

Gostava deste resort, porém a limpeza deixou a desejar. Os carpets estão realmente muito sujos, a manutenção dos móveis e utensílios também está bem ruim. Moveis lascados, quebrados, sujos e falta de utensílios da cozinha! Lençóis velhos também!

Price Convenient Friendly

Everything was great

The location is great. The space for dollar value is also really good.

This property is very loud, there is music playing from morning till 11pm at night. If you have young kids, request a room away from the pool. If you don’t have kids go party!

A localização excelente! As facilidades do apto, com cozinha, máquinas de lavar e secar, piscina, entretenimento para as crianças, estacionamento grande, entre outras coisas.

Já havia ficado nessa hotel em outras oportunidades, achei que já está na hora de uma reforma, tive alguns problemas, rapidamente resolvidos, mas que indicam uma deteriorização da unidade. Outra surpresa foi que não há mais limpeza diária, fiquei 10 dias e só tive 2 limpezas. Não deixaria de ficar no hotel por essas razões, mas acho que deveriam investir em reformar as unidades.

Staff was friendly

N/A

Location, free parking

Water temperature was luke warm and there was roaches and the kitchen didn’t have simple utensils like tongs, there was only 1 pot and the bathrooms were not cleaned. The shower had hair in it from the previous guest. Nothing worth the $787 that was paid.

It is very well located, centrally, and close to most theme parks. It is more an apartment than a hotel room. There is plenty of space for a family or a group of friends. You have a full kitchen with dishes, plates etc..

The cleaning was ok but not great. It is a little old, but nothing was broken or in bad shape. It was a little noisy during the night.

Easy to get around

Pool was too cold - pool towels were not located in convenient places

Everything location facilities

great pool area and location proximity to Premium outlet.

carpets in bedroom where dirty but the rooms in general were tidy

Great size appartment for 5. Worth the extra money compared to other locations, having multiple bedrooms (for 5)

The windows are very thin, lot's of traffic/outside noise inside, despite being on the 6th floor.

This is going to be my go to place from now on when in Orlando.We all loved the space,not having to share a room.Things were clean,check in was a breeze.Great relaxing place.

I wish the water in the shower at times was hotter but it was not a deal breaker.Also that the televisions had smart capabilities to log into streaming services but again not a deal breaker.

UBICACION, ATENCION, LIMPIEZA.

FALTAN UN POCO DE INSTRUCCIONES AL INICIO PARA APROVECHAR AL 100 LA HABITACION. USO DE LAVADORA, UTENCILIOS DE COCINA. Y RECOMENDARIA UNA TIENDA MAS COMPLETA.

Location

Bed was alittle hard and bugs (worms)

Main pool was okay for kids to have an additional activity.

No wi-fi connection, no TV cable , kitchen need to be upgrade it, no room service - no idea why you are paying for resort fee. You need to throw away a garbage by yourself. Place was very dusty ( fans and lights)

Good location Swimming pool good for kids Towels for swimming whilst there

-Very outdated furnishings -Was placed in building F furthest away from pool/restaurants/reception (November so not busy period) -Kitchen cupboards felt greasy and no handles -Apartment very dark -Room cards needing reactivating during stay, which after a long day out was a pain as in building F -On leaving no reception staff present, 06.40am, had to wait then staff weren't pleasant in manner withme

The accommodation and area were nice.

The food was just okay.

The staff was awesome, the pool is relaxing, the rooms are big and allow separation from the kids bedroom and adults. We had to evacuate for a hurricane so we were very grateful for the hotel. Although we had issues with the toilet, they were very quick to service the toilet and make everything right.

The room is a little dated but nevertheless, it is very comfortable.

Completinho, dois quartos sendo uma suite, cozinha completa, maquina de lavar e secar!!

Nao ter limpeza!!!

Grand appartement de 2 chambres avec coin salon, cuisine et lave-linge/sèche linge. Nous n'avons pas pu profiter de la piscine car arrivés tard dans la soirée et repartis tôt le lendemain mais paraissait bien.

Nous avons dû payer le parking pour la voiture de location, je ne trouve pas ça très correct. J'aurai apprécié une bouteille d'eau offerte comme cela se fait dans certains hôtels.

The smell of Marijuana outside our door was horrible. The shower was clogged, the fan made a loud noise and the front door hinge was loose.

The room was bigger than I thought. The location was great close to outlets, restaurants and attractions. The pool bar served great drinks and great place for kids and family!

Location

Beds are uncomfortable the check in was under construction and it was a ghetto set up. You get what you pay for.

Locatie, parkeergelegenheid en algehele verzorging

Ik vind dat als je 5 nachten boekt, na nacht 3 housekeeping wel even een keer mag komen

Handy for most attractions and supermarkets

Ideally just could do with some more umbrellas around the pool area for families or any one. I’d say weekends get a bit more busier possibly locals using the pool. There’s no recycling for any of your rubbish. Rooms are now starting to show it’s age same with the kitchen just needs some updating now.

The size of the condo is great. Comfortable rooms and beds. Nice kitchen. Nice pool. Convenient location.

For the size of the apartment, it was not very well stocked. Very few plates and forks, few towels, etc.

The pool area was nice.

I absolutely loved the room rooms beautiful and the beds were soft and comfortable and lots of pillows I requested extra towels and condiments and whatnot and toiletries and you arrived at my door within 15 minutes the amenities inside of the room or outstanding I love the current coffee maker there's so much about this place that I love and I feel like home and I would recommend it to any and everyone that ever mentioned having a vacation the staff was incredible as well friendly inviting kind and very knowledgeable and helpful thank you so much for a wonderful two nights here!!!

I was extremely extremely beyond extremely disappointed that the Jacuzzi bathtub did not work the main reason for me stay here was for the Jacuzzi bathtub it was me and my husband is in your wedding anniversary and it's the one thing that was number one on our list is to have a Jacuzzi back home and felt a little cheated out of that that was my only major problem yeah very disappointed.