location

nothing

The location was central to restaurants, entertainment and The Ski resort. The views from inside the condo included a river and the mountains. There was a fully stocked kitchen and fireplace. The balcony was amazing. The accommodation provided everything and more for an epic vacation.

The garage code to get in were wrong. I had to call several times to retrieve the correct one.

Parking permit wasn't in unit. On site staff got us one, but not before vehicle was stickered with difficult to remove notive. A note with a phone # would have been nice.

Dated. No ac. Beds not great.

Everything was very good, other than the toilet issue

When we got there I took a leak and the toilet was plugged, I tried with plunger and no luck. Around 5pm I called and spoke to Raelyn, she said she would contact someone and let me know. Never heard back. Around 7pm I called and spoke to Chacka, she said she would contact someone and call me back, NEVER heard back. Around 9:20 I called back and spoke to Labrea, she said that the first 2 ladies called the wrong people. She stayed on the line with me till she confirmed someone would be there in 20 min. In 20 min help arrived ! I was very unhappy on service I received.

The tile on the kitchen counter had come off and was not replaced, the bathroom ceiling was patched and yellow from a leak, the bathtubs were peeling (the inside liner was coming off), there was no A/C, 90+ degrees and we were told to open windows. Only two windows opened in the entire unit and they opened only a couple inches. It was unbearably hot and our kids were supposed to sleep upstairs where the heat was stifling. We are from Texas so we know heat, if we couldn’t do it, imagine people not used to it. It had been closed up for who knows how long with no air circulation. If you turned on the overhead ceiling fan in the den, the lights also came on, if you wanted the lights off for bedtime, the fan also had to be off! There was a hole in the bathroom wall, one of the barstools was broken. It was awful!! We did not stay the night and will never book there again.

Location, walkability, ease of access, balcony with good view, free garage parking.

No parking permit on arrival, but I called the # and someone left it at our room.

Many of the outlets in the condo did not work. The coffee maker does not work. The hot water ran out.