Everything was closer, such as shopping center and parking was ridiculous to pay.

Rooms not acceptable to dark and front desk control the air.

The interior and location

The room is extremely filthy and there was a loud neighbors on both sidesThe room is extremely filthy and there was a loud neighbors on both sides

Staff was kind. Hotel room was nice, comfortable, clean. Not too noisy. Restaurant was reasonably priced for a four star hotel.

What did not go well.....I booked the room through booking.com. The room price was $191 plus tax. I ended up paying well over $300 for parking and amenities (that I never used). That was a surprise. So the room cost me nearly double what I expected. Also check in is way too late (4:00pm)

Beds and pillows very comfy...room good size and clean...perfect location for friends to meet...I have stayed at Hotel Derek many times in my travels to Houston, nothing to complain about

Shower could be updated

Front desk plp were friendly

Outdated room , most of all security was extremely GETTO

location wasn’t bad

need a lot of maintenance, nothing in the room works well customer service was 0, had to call over 5 times for someone to reply and they were mostly mean

Great location. It was across from the Galleria and had delicious restaurants around the area too. Very easy to get on/off 610 to and from the hotel. The all American breakfast and coffee were very good. While checking out I informed the hotel clerk the 2 issues I had with the room and she was very nice to waive the "amenity fee".

I stayed at Hotel Derek for 3 nights and during my stay I felt that the hotel was more focused on fashion than function. The small refrigerator in the room was leaking water and the light along the mirror was broken. We did ask for the light and refrigerator to be looked at and fixed, but unfortunately nothing was done. When you stay at the hotel be prepared to self park for $28 a night or valet for $38 a night. Self parking is located closely behind the hotel, but not connected, so it was a little difficult getting my items to my car. I did use a cart to assist getting my baggage to the car, but due to being parked on the 6th floor there wasn't a ramp to use to manage the cart down to the car. Due to my specific length of stay, we had a complimentary breakfast at the small bar/restaurant located in the hotel. However, my last morning I only wanted coffee and did not want breakfast. I found out that the coffee was complimentary only if I ordered the breakfast meal. During the 3 night stay, there was a heavy gas smell when walking into the hotel near the pool area.

Nothing, we called before driving hours just to be staring at a dirty wall, the room is dirty, and the staff is rude.

Everything from the moment we walked in. We called before driving hours to discuss the room and accommodations just to be staring at a dirty wall, the room is dirty, and the staff is rude.