Location, pool, quietness and cleanliness

Not applicable

Location is fantastic

The staff. Each interaction with the check in desk was painful.

The room was nicely laid out and had everything we needed. the view was spectacular. Loved the cottage touches - hammock, Adirondack chairs

bathroom sliding door was super heavy and hard to open 10AM check out with refusal to extend

great location, awesome room!

nothing

Absolutely lovely! Everything was perfect and the staff were super helpful as well. We didn’t want to leave at all!

Nothing. Everything was great!

The location was amazing! The accommodation was stunning and very clean. I would definitely stay here again.

The weather was rainy so we made the best of it

room was spacious and clean. bed was comfortable.

the hotel is very detached from the village. you either have to walk up an unlit road and cut through a parking lot, or walk along the side of a very busy road with no sidewalk to get to blue mountain village. it feels very poorly planned out like the Hilton is an afterthought

The structure of the room was perfect for our family vacation, two room suit was just good enough for the family, and the kids loved their room very much. The bed was also very comfortable, and the room had everything inside for a self-catering arrangement. The facility had warned of possible disturbance due to construction work, but I am happy this was not the case as the whole period was very quiet and calm. The EV charging was also a huge bonus!

Maybe we didn't notice that this was a 100% self-catering facility, so we were a little unhappy not to have breakfast. Also, they had unheated pools which was closed because of the winter, and the kids were a little disappointed.