La ubicación

Todo, sucio, demasiada gente, falta de atencion, nadie te ayudaba en nada, muy mala atención Esperaba muchísimo más además por el costo Falta de mantenimiento y limpieza

Todo las picinas la playa el cuarto espectacular ❤️❤️

Birthday getaway - got an upgrade to ocean view, beautiful hotel, comfortable not stuffy. Great Super Bowl party and the spa was excellent too. We loved our trip!

The cabana rentals ruin the beach view - it's not a great strategy to allow them to sit in front of other people enjoying the beach. I'd suggest a separate area for them.

The pool area was spacious and well laid out. It allow for quiet sections when needed. The beach area was clean of debris and the service was excellent.

I was missing a hair dryer in my room and had to wait over 30 minutes with wet hair before one was delivered to my room.

The staff was wonderful, and the view was breathtaking.

The building could use a little sprucing.

Good

There isn’t too much to do at night

Location

Staff responsiveness was poor. All of them Check -in ( Forgot to give my DL back) Concierge bordering rude. Morning receptionist clueless. 1 hour 5 minutes to get my car back from Valet. Room view was terrible. The minibar was empty.

Su ubicacion y servicios

El estacionamiento valet muy caro

The bed comforter was very thin could not keep warm.

Todo espectacular

Everything

Price

The entry lobby is spectacular and the rooms are generous in size. I enjoyed the soaking bathtubs separate from the showers in the bathrooms. The hotel feels more like a resort than a business traveler spot, which is so typical in hotels nowadays. The pools are fantastic and the "fish eye" window in the bottom of the upper pool was fun for my kids - you can see people in the upper pool from the pool underneath. The snack shop in the lobby as well as the gift shop had fun selections of assorted items.

Most significantly, the hotel charged a $200/night security deposit in addition to the full cost of the rooms UPON CHECKIN. It was not made obvious to me when I booked that the hotel would be also assessing this fee. Apparently, certain Hilton Honors Reward Club members pay a significantly reduced nightly security deposit. But this seems excessive and unusual to me. It nearly doubled the cost of my hotel room. The security deposit is refunded after you check out but it's still something to be aware of. Also, the room service and other food options are very pricy and very limited. We ordered room service dinner and there was only a couple dinner entree options plus a cheese or pepperoni pizza option. Also, room service came delivered in a paper sack. We left the bag with our rubbish in the hall when we were finished and it was still there in the morning, which seemed a miss from the housekeeping staff. Our room smelled musty. However, the views over the ocean were spectacular. It's a very classy, elegant hotel and you see lots of fashionable people in the lobby. Also wish the shop in the lobby had more selection of "Diplomat Resort" branded souvenirs that had the location -- Hollywood Beach, FL. Since they just say "The Diplomat Resort" without a location it looks strange. .

Tudo

Cheiro de xixi no ambiente da privada

Muy bonito el hotel y cómoda la habitación

Que no hay lugar para divertirse en familia

Rooms were exactly as advertised. We could hear and see the ocean from our balcony

Food was too expensive.

El ambiente estupendo. La musica en la piscina. La noche con Musica en vivo. La limpieza y muy bello el hotel

La sillas del balcon estan incomodas. Sugiero cambiarlas

Pool

Dirty. Facility not nice

Great location. Beautiful property. They even got us in super early for check in which was nice!

No complaints.

Location

Noise

The location was fine

Staff was rude at the desk and canteen it’s ridiculously expensive and lights didn’t work air conditioning was not good

Everything

View

Crowded entrance, elevators and lobby

The pool and beach and the workers at the pool super nice

How I was treated from the front desk and the room was dirty the fridge was broken ac not working rug smelled horrible and balcony dirty

At least this time it was clean.

Everything is run down. Holes in the pool, I thought the door on my shower was going to break. It extraordinarily over priced for what it is. Having to rent umbrellas when we already pay a resort fee is RIDICULOUS.

Rooms were spacious, clean, and nicely decorated. The bed was very comfortable. The property had several options for food and drinks. The pools and the beach made it very comfortable for families