Friendly

Noise level at night and tring to get a receipt

Requested a King room, didn’t get one!! They told us Booking.com didn’t give them that information, so they couldn’t change that, very disappointed. Beds extremely uncomfortable!!!

My room was amazing. Property was beautifully taken care of.

The kids in the room above me running around their room till 4am each night but that is not the hotels fault.

We enjoyed breakfast with lots of choices. The rooms were large and comfortable.

Confusion on checking, but staff were able to correct some of it.

clean, quiet, safe, good location right off interstate and near restaurants and grocery store. Also kind and friendly staff.

breakfast at the restaurant was not great, not much variety and not great food.

Comfortable beds

N/A

The room seemed clean enough, but at around 11:00 PM I started having allergy problems. I called down to the front desk to ask if they have had any cats in that room (I am highly allergic to cats), and she said it didn't look like it. But, she insisted that we change rooms to the 4th floor where they seldom have animals. Most people don't understand allergies, but she was incredibly empathetic and I truly appreciate her.

We stayed at this hotel specifically for the onsite restaurant, but they were not serving food that night. The bartender was not very kind nor helpful. Reception told us we could order food to be delivered and eat in the restaurant. So, we did that but the bartender ignored me and gave us plasticware to eat our food. Eating meat with plasticware is not fun.

I always stay at theses hotels but lately they are not a great experience

nothing worked in the rooms. phones, hairdryer. Room service was ridiculous. bartender stated she was by herself and could I come get it. I said no I walked with a cane and couldn’t without difficulty. She said she’d ask the front desk. she ended up bringing it but was not happy. Then wanted me to put it on my room as she got a tip and a big gratuity service charge.