Great location; spacious room; good value for money

The service was exceptional

The hotel is a bit older and it shows for the cost it could be upgradedi

Frühstück sehr gut, Zimmer gross, abgewöhnt. Parkplatz kostenlos, Lage sehr gut.

Zustand der Zimmer, renovierungsbedürftig

Breakfast was good. Location was good.

Convenient location and easy to get in and out of. Older hotel but quiet and nice.

Fantastic location and delightful staff

Nothing

Location, pleasant staff, historical information about Biltmore/Asheville, and restaurant attached. Oh and the warm and yummy cookies!!!

The only negative comment I can say is the mattress needs to be upgraded to either higher end mattresses or memory foam. In our opinion, they need some attention.

The location as well as the prompt, helpful and Service of all staff was exceptional.

The room matress, wallpaper, decor and electronics do not appear to have been updated In at least 20 years. Simple additions like USB/USB-C enabled outlets and televisions with the ability to login to personal streaming services would be more in keeping with hotels we’ve enjoyed around the globe in the past 5 years. Upgrading the mattress and pillows (all down/down-like- none were firmer) is another recommendation I’d suggest. Finally, a lighter/brighter design scheme that felt more like 2024 and less like 2004 is something I’d to see in hotels of this caliber.