Great staff, nice rooms, convenient to conference hall

Value for money. Poor availability for food and restaurants, what was there was overpriced. No shops nearby

it was part of the conference so the proximity was good.

The team/staff/ employees were not particularly nice, or helpful.

Perfect view of the city/venue. Ease to get to both parking and venue.

The door did not automatically close. You had to pull it shut.

No luggage carts available on arrival or departure- at times Very long waits For the elevator

Room view people were great

No restaurants or bar in hotel were open

Very Convenient

n/a

It was connected to the McCormick Place

Shower heads need upgraded and the pool needs a heater

There was no breakfast at this location

Paying for parking

It was a Beautiful Stay overall!

Nothing

Everything

Not a complaint

room was very comfortable , view exceptional -

do not have anything negative to say

The water was too cold I couldn't get in the pool

location

too big. too expensive

When we checked in around 8:30 pm, the front desk gentleman was kind enough to provide us with feminine pads since we didn't have a chance to stop at a drug store. It was even more appreciated when we realized there was a CVS vending machine in the lobby that he could have easily directed us to use. Instead he went the extra step to get us 3 boxes of pads and put them in a discreet laundry bag to bring up to our room. That's customer service! ✨🙏✨