As always, breakfast was great. And the social hour is a great feature for unwinding.

Carpet very old and worn. Also rod supporting shower curtain was very loose from wall. I was in room 714, felt like it might fall at anytime while showering.

the property was clean and very comfortable and breakfast was fantastic

Location was perfect for event at convention center. Bed was comfortable and had extra pillows. Made to order omelets were good. Staff was patient and helpful.

Breakfast buffet was not kept full. Coffee machines were turned off at an early hour. It was very noisy.

The look of the hotel and the bar, and the staff

It’s a run down neighborhood. Looks like the city only tries to take care of the strip. The toilet clogged the minute we got there and never resolved. Also the carpet had stains everywhere.

Food was good

Our room was horrible. House keeping made the bed with bloody sheets and water was in the tub. I’m assuming from the last person in the room because the water had a black ring around the tub with ants crawling everywhere in the room. Had to call several times to get garbage bags and ended up getting them from front desk.

Breakfast was good. Location was good. Hotel could have been better cared for, trash can outside was constantly overflowing. Carpet in our room needed to be restretched. Staircase dirty.

Carpet needed attention in our room. Staircase dirty. Trash can outside overflowing

Location, atmosphere, and happy hour

Breakfast was horrible

Friendly staff

Nothing

I loved the bed and pillows. They were very comfortable. Slept thru the night there. The breakfast was really good and the staff was friendly.

I didn't like the fact that there wasn't any vending machines. The only hotel that I have been to that didn't have atleast one vending machine. Sign has it listed by the ice machine and clearly there is a place for it, but no vending machine.

There was plenty of space in the room. Loved that it had a table, fridge and microwave.

Thought they charge too much if you want to buy a snack and/or drink. Didn't take cash either for the purchase.

Location. Big rooms and great breakfast!

Hotel is old and dated. The sink in our bathroom was barely working. Tub was kinda grungy.

Everything

The great attitude of the staff. They all were very professional, friendly and helpful.

Had to change rooms upon arrival, because the first room had a big ugly "stain" in the middle of the carpet as you walk through the door. It is the was the first thing you see before you saw the room. In the second room the tub had rust stains in it and the shower head didn't flow well. Did not honor Booking.com price. Was charge a different price then what I booked when I booked with Booking.com.

very nice

all was good

the breakfast was great. the happy hour was very good.

bed was to hard. Had to get 3 soft comforters put on.

Breakfast, speed of the elevators, location of the room

Dining area was a little noisy during sleeping hours.

The staff were so friendly and helpful. Everyone made you feel welcome. The beds were great! We have stayed at this hotel at least 3 times now, and we keep coming back just because of the how we are treated.

Nothing, everything from staff to hotel are terrific.

The lobby was nice. Some of the furniture upholstory needed repair.

The bed in our room was horrible, very hard. My husband and I complained, and the staff offered to move us, but we were too tired . The staff offered additional mattress toppers. They didn't help; we both left with back aches.

The staff went above an beyond to help. I will be staying here again on my next getaway. Ty for allowing my dog Boots. Stay with us. Another A+

N/A

Close to everything

by far not enough handicap parking

Happy hour

Pillows and light shining into room

Staff very friendly, clean rooms and comfortable beds.

Staff was working hard to keep up during breakfast and cocktail hour but seemed short staffed and food food on buffet and snacks at cocktail hr ran low a lot. Also the electricity went out all night and front desk said they would give us a discount but didn't.

it was clean, they keep contact with you to make sure everything is perfect in your room.

the breakfast situation in the morning was a little chaotic. may have been because they were short staff but the what staff they did have working it was doing a great job and working their butt off to get everything out to people!

The breakfast staff did an excellent job!

The rooms need an update.

Comfy bed - pillows went flat to easily. Air conditioner could've been a bit cooler because it was quite warm and humid while we were there. The evening reception was great! Tako, the bartender, was excellent!

Breakfast was okay. The omelettes were good, but the food on the buffet portion needed a little help. It was like they served items that were leftover from the previous day. Pricing discrepancy: The email I received from the hotel was about $50 higher than the rate I had booked on Booking.com. I had to spend over an hour on the phone with their overseas customer service department that could not solve the problem. They blamed the issue on Booking.com. I finally called the hotel directly and got it resolved with the manager at the property. Parking: $10/day to park on property unless you have a handicap hanger. Rooms: A bit dated, but I was told the hotel is due for a revamp soon.