I love the suite I stay here each trip the price and location is great

The lobby and outdoor area was nice and clean. No crowds in the pool.

The hallways were not clean, the sofa bed was unpleasant to sleep on. The room felt cramped and not comfortable. The restroom was not nice and the staff at the front desk was unavailable. We had to wait long periods for somebody to help us with towels or questions.

Location and reasonable parking availability

Thin walls and ceilings, so much noise and stomping, not a good sleep

not exactly close to the beach, but near enough to have a peek of the ocean from our 'ocean view' room. still room was nice, was in a part of town that was easy to get to restaurants, shops

complimentary Coffee in the lobby pool in a better location, not hidden away.

Location and how it was decorated

Very late check-in 4:00, older hotel very expensive for what you get. 1 ply toilet paper was ridiculous for the price you pay.

near the beach without all the hustle of the touristy area. you have an amazing logo. staff was great - friendly, accommodating, welcoming to guests, looked you in the eye while talking to you.

were were checked in a few hours late bc the hotel was behind on cleaning rooms. however it gave the ability for the staff to shine and be personable in the situation.

Somewhat cheaper than locations closer to the beach.

Very small pool. Jacuzzi was foamy—needs more frequent cleaning. The hotel is overpriced for a location not within walking distance to the beach. Dated decor.

it was quiet. housekeeping every day no extra cost.

the parking lot no exit to the left u always had to go around u turns. pool too small compared to pictures. almost like kitty pool. open until 10 am. rooms way smaller than the pictures.

The decor

non-smoking

clean

tv remote control was slow and no breakfast

The location is great, local amenities close by.

The walls are very thin between each room so we heard the room next to us till 4:30am!! The loft room is a good size for 2 but not 4 when the sofa is pulled out into a bed.

location and environment was good

Super loud guests next door kept us up all night our first night there. We were going to change rooms but they thankfully checked out.

The only thing that I liked about this hotel was that it had an ocean view.

This place looks better in the pics than in person. I booked the Baja Loft Suite and I ended up having to leave. It smelled old. The cool staircase you see in the photos is something out of the 80’s and it is super steep. If you leave something downstairs then you can forget about it. In the bathroom, there were mugshots of rock and roll artists. I had booked this place as a relaxing getaway but I could not stay. I’m still trying to get my money back from the stay. I’ve been back and forth between booking.com and Hotel Hermosa to get my money back after the staff promised me that they would refund my money. I would not recommend this place at all if you are a bit of a hotel snob. As a solo traveler looking for a relaxing,comfy getaway, I did not experience that at this hotel. I ended up at the Marriott around the corner.

None available

FREE Coffee

Location was great, close to the beach. However the hotel situated next to a very busy / noisy road

rooms are not cleaned, unless requested 24hrs in advance. Even though we did request cleaning service, our room was never cleaned

Jacuzzi

Pay for parking,and no breakfast

The only person I felt comfortable with was the chef when I ordered breakfast. He was very nice

I cleaned the room before I left which there was no big mess because I am a clean person they didn't refund me my money back and the number they have on file is not a working number ! you can get in trouble for false advertising! I wonder if the know that .