The view was to die for. Very close to public transport.

Breakfast cost way to much.

location, room and bar

nothing

It was clean and beautiful

Nothing

Room was great, clean and roomy. The location of the hotel was so convenient for sightseeing, the train, cable cars, etc. Staff was great!

$80 per night for valet parking seems extreme. We pulled in on July 14th, stayed 3 nights and never used the car until it was time to leave on the 17th. But props to the valet guys, they were great!

Location

Awesome hotel restaurant. We don't usually like the hotel restaurants, but this was exceptional.

Our room was great, the view was spectacular. The staff with checkin and in general were very nice and approachable.

I hadn't been to the Hyatt Regency since I was in high school in the 80s for prom . I was pleasantly surprised, and the room was so comfortable and beautifully modern period. We had an excellent stay, and we're already talking about going back. The whole vibe of the hotel was peaceful.

No food available after 10 pm, and no room service.

Central location. Close to restaurants and the Pier

Everything! The design the amazing lobby the kids corner with games the spaciousness the rooms cleanliness the amazing staff 👌

Room was not ready--we were a bit early but another room for $30 more a night was.

Lose facilities fee--we never used any of the things we paid for.

Good location, nice and very clean rooms, amaizing lobby, comfortable beds. Staff was very helpful.

Wellness facilities would be nice to have.

My king bed room with balcony overlooking the bay. Great location for getting to boat, scheduled for July 4th bay cruise to see the fireworks and celebrate with food and drinks.

No Problem for my 1 night stay.

Clean, elegant, good location

Outside staff (near family drop-off) was rude. As if not doing valet parking is a crime! Also, when asked for a blanket, they took two hours to respond.

perfect location, very clean and with great staff. friendly and efficient. a gorgeous building.

The building itself was very nice and clean. I was amazing to walk around in. Facilities were still open till late at night and even being able to use the gym at 1am was pretty surreal.

Sometimes the elevators would not work or take you to the wrong floor. Just trying to get to your room's floor can be a pain, especially if it is high up.

the location and the view from the room were great

When I returned to my room I found the pillows of the chairs, the glasses have been taken away but never replaced and the towels as well. The entire room looked like someone started cleaning it, but never quite finished. Upon check-out, the receptionist apologised and informed me that someone will contact me to discuss the matter. It is now one week later and no one has reached out. This stay was a total disappointment. the room had dirty walls and the entire room was in desperate need of a refurbishment.

The venue

Location

Struggled to get the key to work for my room, had to walk all the back down to get a new key after waiting in line. Just to have to repeat again after key didn’t work the second time. Security never met me to check it out so did it again for a third time. I actually wanted a refund, think next time I’ll try a different hotel since I don’t pick my rooms based strictly on price alone.