Goede service ,vriendelijk personeel en dichtbij het strand

Loved the location and quirky interiors of the hotel. Great bar and restaurant service at the Surfing Fox too.

Bottled water in the room

fantastic hotel - freshly refurbished, lovely staff, great location and reasonably priced. the rooms are so stylish with great touches - free drink bottle, good coffee maker, lush robes. staff upgraded me, did a complimentary late check out and stored my luggage. highly recommended !

Lage, Bett, Dusche

El alojamiento perfecto. A 40 Segundos andando del pier de Santa Monica y a 20 de Venice beach. Muy buen hotel.

Hay mucho mucho homeless en el exterior, en general en todo Los Angeles.

It was really nice and clean. The staff was super nice and it was really quiet. And the location was great and so many things to do.

What I didn’t like about the property was that there was no where to do my make up or like a little vanity

Comfortable and relaxing, loved that it was walking distance to the Santa Monica pier Staff was exceptional

Unfortunately at the time of our visit the pool was closed for construction

Location, rooms were clean and inviting

Construction was going on & pool not built which was supposed to be finished before our stay. The valet lost our rental car key which was a huge ordeal to resolve. No pool

Totally refurbished in a great location. Best bed i think I have had in any hotel

The pool was not finished which was a real shame as that was the main reason for booking and no one had told us.

It was clean and close to everything

There was only 1 lift working which was annoying having to wait all the time. There was construction work happening which we knew about but at 9pm at night we complained as they were still banging and making a lot of noise.

so close to the santa monica pier!!

the pool and new resturaunt was under construction, but cant wait to see it finished

Staff helpful and happy just what you want on holidays

Shower pressure low and coffee machine in cupboard , had to take out to plug in!

Excellent location, accommodations and staff!

Enjoyed everything!

This hotel should not be open while construction is ongoing. Anything.

This hotel should not be open while construction is ongoing. Guests pay for a 5* hotel and a 1* hotel is available. The guests have available, a very small reception, and only one room. The elevators have a dusty carpet from the work in progress I received the room an hour later and when I opened the door there were things (personal items and wallets) from other guests in the room assigned to me. this hotel should be closed! the price they charge is ridiculous.

Cleanness

We were quite disappointed with our stay. For the price that we paid, we were expecting to have a quiet place to relax with our kid. Instead, we had different incidents from the room next to us every night (loud music, smoking, cursing…..). We complained about these incidents to the front desk, but nothing happened.

Everything was very good 😊

Best location to enjoy Santa Monica

Still under construction, but the staff was super kind and accommodating.

convenient location, accommodative staff.

the lobby is still under renovation, valet parking is pricey

Only good thing was location

Very overpriced. No pool, no kitchen, no restaurant, parking lot $55.00 per night. Lots of homeless people in front of the hotel. Cleaning service was done in the end of the day around 5:00pm

Great location. New, remodeling. the pool, the lobby

You put a charge on my card for a restaurant that is not even open yet! THE SURFING FOX! YES. I caught it. You also charged me for PUBLIC PARKING. I WAS A GUEST! IF I WOULD OF WANTED PUBLIC PARKING I COULD OF HAD THAT 25.00 WITH NO VALET, THAT I TIPPED 20.00 WHEN I GOT THERE, AND 20.00 WHEN I LEFT. I was never informed of this by front desk at check in nor from the valet. I was not told when I checked out, nor was I asked to pay for parking. I checked out, and THEN YOU CHARGED ME. So, this needs attention immediately. You sent me a invoice via email for only one thing. Parking. I want a itemized invoice sent to me right away. You best remove those charges to a restaurant I never been in, or is it even open until the 30th or August!!

Love that it’s not outdated, very clean

Just that no amenities were available due to construction. We were looking forward to it.

Location, rooms are clean and nicely decorated

At the time the f our stay the building was under construction