Tout C’est magnifique, chambre spacieuse, lits confortables, silence, propre… il ne manque rien, personnel hyper réactif à la moindre demande. Petit déjeuner juste extra 🤩 100%

Ras

Loved this hotel but been a few years since the last time I was here. The campus is beautiful. The location is perfect. Beautiful building beautiful rooms.

The breakfast used to be excellent. Not so much now. A high school poem was going on. So I couldn’t find a parking space had to park on the street and I paid for parking. Music was loud until 11 o’clock at night. Had early morninganHad early morning flight, could not Sleep. Until after midnight. But even with that I will definitely stay here again.

Horrible experience they over charged and still money

Nothing

The Hayes Mansion Property (itself) was excellent. The residential area surrounding the property appears to have grown up after its construction.

Our room 250 was near the next door neighbor residential area with a dog barking non stop. A large India Wedding was very active on the mansion grounds. Which means plenty of loud music and limited parking nearby.

Clean. Good location. Friendly staff.

Walls are paper thin so you can hear every footstep and conversation in the halls.

The room/bed is nice/comfy. The furnitures/decorations near the front desk look good/warmth.

No valet/service/helper whatsoever! We arrived at 7pm from SFO and leave at 7h30 am. It was raining a lot and no one helped us with our luggages. Anyway, our room is in another building so we have to carry everything outside to another building and up to the 2nd floor. But the elevator was out of service. Really? Same routine the following morning. We had breakfast (the only option is buffet) for ($24 pre tip/tax). Pretty expensive for some bread/egg/bacon... but the lady working/cooking/serving there, at least, was lovely. After complaining before we leave, I was generously offered a snack/water which is a disgraceful.

Bed was soft enough I slept good. Room was smaller than I like but that's it.

Bug in my sheets

beautiful property, nice breakfast buffet

beds not as comfortable