The view and room was very comfortable.

The complementary breakfast.

Guest services were extremely polite and helpful

Nothing. It was grreat.

courteous staff, breakfast was decent, comfortable mattress and quiet area

needed a few repairs

cleanliness

the fact that I couldn’t go swim, because ducks were taking a bath in the pool.

Good breakfast with a good selection

Shower water pressure

Nice size rooms and staff was awesome.

Our room ac was out and it was sooo hot. We couldn't move rooms bc it was so late and we were exhausted

close to a lot of things

THE SMELL. the hallway smelled like feet even though we saw them cleaning, as well as the room when you walked in.

The room was clean

Awful breakfast

The location was safe and convenient to the freeway. There are a lot of shops around within walking distance. The room was spacious and clean, so was the bathroom. The showerhead was really great and had good waterflow. The hotel was good for what I paid last minute.

The breakfast was not so great. They did not have eggs, but two different types of meat. I don't eat meat, so eggs would have been nice. I have never been to a Hampton that did not have eggs, even powdered eggs. The breakfast area was super small, so it was crowded with people trying to make their waffles, bagels, or toast. The drink machine was out of service. There was only one employee working the food area, so he was having a difficult time keeping up with refilling the food. Only green apples were offered as a fruit option. :-/

brfst was very good, im not fussy, no bacon or sausage. we had come from the Hampton inn in boston/revere, much more updated and no chips on any painted, bathroom was nice, just little things I noticed better there.

answered above

Hilton quality and the beds

no hot water in the morning

nothing

The customer service workers at the desk were not helpful at all. I booked this hotel over a month ago and when I go to check in, they did not have my room available. They said that they had a king and we had another adult and could not stay in a queen. They were not willing to help us at all and were not sorry that we had to leave and go find another hotel to stay at.

location, comfortable beds and value

No issues

it was very clean

The fact that I was charged twice and still have received my refund

After a 7hrs drive I finally arrived the facility with an active fire alarm going. Police and firefighter denied me access to the parking lot. Therefore I parked on a parking lot across the street and had to walk to gain entry to the hotel. The receptionist was mean and rude and refused to help me with the refund. I had to cancel my reservation. Even though the reservation was listed as partial refundable on booking.com the lady however charged me the full price for the entire stay. In addition, she told me that I wouldn't be able to talk to the manager since that person already left since 5pm. After explaining her why my reservation is partially refundable I asked her again if there is a manager that I could talk with. she then told me the manager left since 6pm. For that reason I highly do not recommend to stay in a hotel with an receptionist that has little to no integrity.