Location was close to where we needed to go and easily accessible

Outdated and in need of updates. What should have been a continental breakfast was $13 per person. Staff was not helpful. Asked for more pillows and linen for family of 5 and they said they may not have it and we needed to come get it. Overall disappointed with this level of service and quality from a holiday inn.

very well maintained. Everything was very clean, staff was friendly. shower had great pressure, lots of channels on the tv. We did not do the breakfast.

nothing

The decor of the hotel is beautiful and very clean and comfortable

Nothing I didn't like

everything at the property was great

they didn’t give my deposit back!

The bed was very comfortable, and our room was clean. The hotel has a pretty vibe to it.

It echoes because the floors are not enclosed.

it was clean

maid service was slow, didn’t even service room one day so asked for fresh towels 3 times, 4 hrs later I received fresh towels almost 10pm

The inside was nicely decorated and the rooms were clean and comfy

Breakfast isn’t worth the price Need to lower the price or increase the selection and quality of food. Also need to have gluten and dairy free options for guest with dietary restrictions

Did not eat breakfast The comfort of the bed

The comfort of the bed

The location was nice and the room was clean

The hotel tried to downgrade my room with a whirlpool and put me in a different room then what I booked because they had a maintenance issue with a leak in the room I booked and then tried to tell me that they didn't have another room with a jacuzzi available when actually they did have another room available and the staff were very rude.

cleanliness and staff were awesome from late night check in to morning staff.

separate cost for breakfast

The booking was easy online through booking. They were very accommodating and were able to check me in a couple hours earlier. Brooklyn was the person at the front desk was ABSOLUTELY WONDERFUL!! The service at the cafe in the restaurant was GREAT as well.

My TV would turn on and off briefly whenever the air conditioning unit in the room turned on and off. Other than that, it was fabulous. Wish I had stayed there from the very start of my trip.

Location

TV, NO SIGNAL

beds are great. Bathrooms have no bars and the toilet is very very low.

attractive comfortable. clean

clean for the most part. the location was convenient for me

breakfast was not included. and the cost of the breakfast was two dollars more than what we were told upon checking in.

Staff was nice.

They had a wedding reception in conference room but they had music beating all night and I was staying on the 3rd floor and could hear it very well it was loud and made it tough to sleep

i had breakfast coupons for 2 of my 3 party, i wish i was told that i needed to either pay with cash or charge the extra to my room. it wasn’t till after we were ready to leave when we found out. Communication is so important.

Bed was comfortable, lobby was nice.

Room had a funky smell, stains on the chair and desk on room.

great location very clean and staff was awesome

Great location and suite are perfect for working remotely with consistent Wi-Fi.

During the week the buffet isn’t open so there is a bit of a wait for food orders but overall it’s great that they have food to order i guess. A bit pricey considering it could use a few updates etc.

The hotel itself I love however I was never actually able to check in

I used to stay here often several years ago, always enjoyed my stay. I can honestly say after this stay I will not return. I booked a suite expecting it to have all the amenities as previously and as it shows on the website - wrong. The rooms had no desk or table to work at, they were completely bare except for a couch, coffee table and end table with a lamp. the room was so dark I had to ask for a floor lamp so I could see to do my work. We could only turn on the tv in the bedroom as the living room tv had no remote. My friends room was just as bad if not worse. We were on a work/ pleasure trip and had zero space to work. We tried changing rooms to one that had a desk ( as advertised) with no success. The best the hotel could do is find us a room with a table and chair. I was in my room for5 days and not once was it cleaned or fresh towels brought, I had to call for towels. On a positive the staff tried to be super helpful with trying to help get us a room that actually had all the furniture it was supposed to have, but clearly their hands are tied. This hotel needs a complete Reno. I will never stay nor will I recommend.

see above