Das Frühstück war gut, konnte mir jederzeit ein Kaffee holen. Das Personal war sehr freundlich und hilfsbereit. Es war sauber und sehr angenehm. Die Zimmer hatten eine angenehme Grösse.

nichts

Everything was excellent

That the hotel had clean not smeeling carpets

Our first night, we had to be moved as our AC was leaking water all over the carpet - a darling employee came up & helped us move & we were given a suite at no extra charge. Breakfasts were delicious. Room was spotless. We checked out after one night thinking our AC at home would be fixed - no luck. So we checked back in & asked for the same suite. We checked out again the next day & again had to return. The woman at the desk gave me a key for a suite. I was hot, sweaty & tired. I got in the room & there was only one TV. I called the desk & the same woman said I could come get another key. FYI - she had not been friendly, no smile or eye contact.No please, thank you or sorry. And no offer to help me move. The next day I mentioned this to The supervisor, I believe her name is Alicia. She apologized & discounted our room.

Having TV's in the rooms where they should be & having the cable working properly. Only the one woman at the desk was unpleasant - everyone else was happy, friendly & helpful. If someone does not like their job - it shows. Hire only the friendly people! ANd keep the woman who cooks the breakfasts - she is awesome.

I never checked in. Arrived in town to visit my father in hospice. He was doing very bad and we never left his side. He passed away about 4 a.m. I reached out to booking and the hotel about a refund and I never got a response back. This is completely unacceptable customer service.

the Hotel is clean

I stayed one night my 85 years old grandmother, I request a Accessible bedroom, we arrived at hotel around 9:00 9:30 pm, and as soon as we change to go to the bed and use the bathroom toilet didn't work, I called plenty of times to the desk front and maintenance and no one answer the phone, Toilet did not fill up with water, so I had to manually filled with the bucket of Ice, I decided to move on because we were already changed to our PJ and it was one night stay and at 8:00 am we will be leaving, but this was so uncomfortable for me and grandmother.

Easy parking

Room is not clean, AC so noisy that I had to turn it off, towels changed only every 3 days, breakfast of poor quality for a 3 star hotel

I got to the hotel leave to hang with family comes back the card door would not open. Second the worst of all around midnight feels an itch on my side wake there were 3 bugs 🐞 crawling on the bed. Left that morning early because I was scheduled to attend an event leave a tip and call the hotel during break about the bugs 🐞. Comes back at 11:00pm no cleaning crew and my tip was taken. It was nasty for a hotel like that has bed bugs 🐞. Disgusting. I want a full refund. That is a shame. Manager gives me a day free. I am not satisfied.

Nasty, nasty! Clean your room properly