Location, near dining, rooms clean

pillows are horrible, should bring my own. Rare to find coffee made. Pool area had such a chlorine smell, it burned the eyes. Pool was cloudy and not heated. someone was smoking, so we had a fire drill at 6am. vanity area was not well lit to apply makeup and hair.

Location was perfect. Staff was great, clean room, everything I needed. And breakfast was perfect!

Clean

Upon Arrival to the location and 4 hrs on the highway was told they do not accept cash as payment for the rooms that I had reserved, after locating a bank and spending 30 mins depositing the money into my son checking account and returning to the property, I had asked to be roomed side by side or connecting rooms. They had assigned the rooms on each end of the bottom floor, which I had also requested to be placed on the top floor. upon reaching my assigned room the key card did not work which was due to the key pad being a non working device. after several more minutes front desk then assigned me to a handicap room which the clothes that were hung up touched the floor, the toilet was stopped up on the second night was told my front desk to come to desk to pick up a plunger. totally unacceptable considering the gentleman was outside constantly smoking cigarettes. spoke to the manager who was totally unapologetic on circumstances of my entrance to his property. This stay was reserved for my birthday weekend and I will Never book this hotel again or a Marriott chain. Very disappointed with this hotel and the way my entire stay was handled

The entire stay

did not have our reservations. had to find other hotel.

The front desk agent was nice

The beds were hard as hell my husband ended up sleeping on the floor as it was softer then the bed. It's outdated our room pain job was old and ugly they had tons of rust on the bathroom

nothing

trash

Bed bugs

Breakfast was below average

Powder eggs

Place was very clean n comfortable

Refrigerator didn't get cold

Staff was great room was nice

I think there was supposed to be a microwave in my room and there was not and need more drink option at breakfast

everything. as soon as you walk in, it smelled clean. the receptionist was very nice and attentive.

nothing

the location was okay.

the fact it was dirty, the staff was rude, and had to wait an hour past check in to actually get checked in to our room.