No breakfast. Bed OK. Bathroom needs some repairs

The bathroom needs repairs.

The area

The customer service

The location. And staff was friendly

Mold in shower, tissue holder broken, bed was hard, AC unit not working properly. Sheets were not cleaned properly

The location was the only ideal part of the stay. The staff were friendly but did not do a good job. The room key had to constantly be reconfigured but they were somewhat quick about it I guess.. idk it was pretty terrible. 24/7 front desk is always nice too.

The place smelled. It was on a very sketchy street. We were harassed by an old racist lady as we walked in. The residents were very sketch. The toilet in the bathroom fell apart and was clearly broken. Bathroom was dirty. Beds didn't have bedbugs and that was the only thing going for it.

Roach infested

Nothing

The rooms smelled like pee. Mold on the walls and ceiling.

The only thing that I can say that I liked was that the man at the front at least walked me to my room to open the broken door that was stuck that I couldn't open after six tries

The room and hallway was disgusting!!!!!!! I had to go and buy cleaning products to clean the room and linen. The bed was very uncomfortable and lumpy. The floors in the bathroom looked like they had never been mopped Ever!!!!. The linen was obviously dirty from other guests. There were stains all over them. The blankets had Not been washed at all!!!! I asked to have the handicap room as I had paid for online and needed the accessibility, but they Never gave me one. Each day I asked, they said that it was not available! Then one of the ladies at the front told me, "you wouldn't be able to afford a king handicap room anyway." I told her that "I paid for a king handicap room already, what are talking about?" She said, "regardless, we don't have any available for you." Then she moved away from me to talk to someone else. I would not even recommend homeless people to stay here if that was the only place available to stay anywhere!!! That's how I really feel!!!

Cleanliness

The clean room, and space!

The hospitality