friendly staff

air conditioner did not work right. couldn’t turn it up or down. just had to unplug it . The room was dirty. The floor hadn’t been vacuumed. The bathroom was dirty.

Staff was kind. Pool was great for kids who were sick of the car.

It was a little dated. There was a smell from the cleaning supplies that permeated the rooms and halls. It was a little too strong.

There was a mixup in the room but, the management was very easy to work with and compensating my bill. They were very nice, pleasant and the complementary breakfast was very nice

It was close

The room smelled of pets

The staff was extremely helpful.

Pet smell in the first room.

Great breakfast and wonderful staff,clean

Fireplace in room was inoperable, the heat and air were inconsistent and couldn't keep the room at a steady temp, Both foldout couch and bed left you with back pain.

Loved our room. It was large, clean, and bed was very comfortable. Staff was friendly and the breakfast, the best I've ever had in a hotel.

Hot tub down. We choose our accommodatios for a relaxing stay and because you had a hot tub. It should be kept up.

Breakfast lady was great

Breakfast was standard fare.

Hotel lobby dirty. Employees were on phones. An elderly lady who was sitting in eating areas was on phone and would get up when I entered and sweep a little. Floors and tables were dirty and full of crumbs. The carpet in room was stained and frayed badly. Two pieces of carpet were cut out of middle of floor and replaced with new carpet which was fraying badly around the edges. The tub was plugged, we were standing in water. The toilet shot water out the side when u flushed the toilet. Hotel key pad was not working so had to have the front desk person escort us to our room everytime we wanted in the room. Side doors were propped for a time so guests could enter without using a key We were moved to another room, upgraded which was clean but again very worn. We asked for discount for these inconveniences but were told since we booked thru booking.com they could not discount, which we later found out was a lie after checking with a representative at Booking.com.

The location was great for the reason I was there, it was easy getting in and out of the parking lot. If you have business on the north side of Lincoln, this place works great. The continental breakfast was good, the employees were on top of things when something was gone.

Apparently lightning had taken the card locks out of service. I was in town for a state basketball tournament, while the staff was more than happy to assist in getting you in the room, it was an inconvenience.

The perks were pretty awesome 10 percent off at ruby tuesday and villa amore was very nice

The only thing that sucked was that staff had to let us into our rooms every time we wanted in. I felt bad for them having to do that for everyone especially when we left alot for different activities throughout our stay