Staff were amazing from beginning to end!!!

The Room, breakfast

The pool was nice, the jacuzzi has too much chlorine

The presentation of the facility is very nice, kind of big but it's a conference center so I guess that's to be expected.

The distance from the parking lot to the lobby. If you're tired, just be aware. My room also had several electrical outlets that weren't working. Also, my room was not the most spacious. But very clean.

Comfortable and convenient

None

The staff is very friendly. The lobby is fantastic and artistic. The beddings are very comfortable. The room is clean.

The wifi is so slow (e.g. loading images), even after the upgrade, and many international websites are blocked, which is significantly affecting my work experience. Other services are great, but I need wifi to work and that is the worst thing.

The location and the building decorations

Valet employees, housekeeping employees are all very friendly and helpful. The location is nice with coffee between 6am-8am in the mornings, and the lobby is a comfortable place to sit.

The bed sheets on one of the beds in the room had stains which I took a picture of to share with the staff. Underneath the floorboards of the bed immediately by the front door had water coming up from underneath the boards, clearly a leak. I let the front desk staff person know and all she said was "Oh, sorry about that." The customer service of the front desk leaves a lot to be desired. This is the second time in a row the rooms have been not up to standards and/or dirty, and I was giving the hotel another chance. I just cannot stay here again, the front desk staff seem to not care about their customers experience at all, nor do they represent the hotel's brand.

Very clean and modern

You will pay extra for everything and anything.

Everything & every

 Very nice accommodations. The property was very beautiful and the pool was amazing.

The food was great and the pool was amazing with the Jacuzzi very kid friendly 

Clean, quiet and spacious. Friendly staff.

A little bit far from the city centre.

Staff was exceptional Breakfast was great Very comfortable room

Close to airport and freeways. Great value for the price.

Neighborhood was classic Irvine business park. Nothing scenic but safe, clean.

Nice room Very happy we were able to charge our car on the premises

Parking too expensive

Clean and comfortable. Breakfast offered lots of options, was filling and included in room rate

41 dollars to self park my car

The location facility and food.

The charges I didn't purchase on my account

The room and hotel were nice! The little restaurant was nice as well. There espresso machine was broken unfortunately. And they're food was pretty pricey.

You have to pay for parking and it's a bit of a walk. Unless you hire a valer.

Convenient location to get to the beach restaurants shopping

I like the area

Location-staff attentiveness-fitness room-pool-water filling stations-great towels-high quality breakfast-cleanliness of bedding

High cost for parking-few outlets in room

Pool

The room smelled bad, the entire trip. Why did we have to pay for WiFi

location

valet parking - your gouged

Convenience of location to meet our needs. The bed and pillows were more comfortable than our last stays. The Valets were kind.

Expresso machine broken again! Our toilet broke (would not flush). It was fixed however by the time we got back. We were in a room at the end of a very long hall. Felt as if we were "put aside". The handicapped shower was very awkward (we aren't handicapped). The bath towels were placed outside the bathroom. There was very little space to put anything in the bathroom. When we arrived, it was difficult to understand the desk receptionist who had a very heavy accent. Valet parking too expensive.