The location put us in a room with wrong accomodations booked and had to change the room the day after check in due to availability. The room they switched us to did not have a working A/C and we requested to be fixed or relocated and could not due to labor day weekend availability again and waited 2 days to repair and wasn't offered any accomodations in regards to reduction of price on full stay bit was offered 2 day reduction of the total 4 we stayed. Manager at the end said all ye could offer us outside of 2 days was an apology with a smirk on his face

Everything whole experience could have been better. They have homeless people walking their parking lot asking for handouts and I was mortified with my family that this is allowed at their property. When brought up to employees was told it's California and a free country to do so.

Breakfast was good, the room was nice.

The additional expenses added at the last minute with no communication or information from Booking.com. $300 deposit, fee for the room charged immediately and held as an additional deposit for 5 days, parking cost of $9/day added, unexpected pet fee of $110 that was not shown on the booking form - only statements showing this was a pet friendly hotel. Staff on check-in was not helpful with this. We will not use Booking.com again.

Location was ideal for our visit. Staff was friendly, attentive and accommodating.

Room door lock was a problem and not easily opened. Front desk person warned us what to expect, and apologized.

nice hideaway location

a little upgrade would be nice

The room was very clean. The staff was friendly.

Nil

Location was convenient. Breakfast was good Our early arrival was allowed.

gorgeous rooms! very comfortable bed.

sounded like elephants were upstairs. I’m assuming they put a family with kids above me. NON STOP running around, sounded like the roof was going to fall at any moment.

was like an apt and not a hotel room, separate and apart from others with more privacy, plus really liked the late check out

breakfast was very good and had something for everyone

orange juice was good. My sister who booked a room there was next door without us asking. what luck

the fridge in our room was VERY noisy ! Almost unplugged it but didn't...bathtub felt and looked dirty with a ring. Wouldn't bathe but had to shower instead. For the money expected cleaner.

Staff was overwhelmingly pleasant - went out of their way to make us comfortable

The hotel was a little "old" and needed to be updated, had a slight "old" smell in the room but nothing we couldn't deal with.

Location Quite

All 3 queen size bed need to be changed Its getting too soft