Everything was fine

I expected a bigger room for the price

Everything was perfect.

Nothing!

Hotel não precisa nem de comentários, tudo de altíssimo padrão.

Localização deixou a desejar e custo benefício não compensa

Staff

Spa, cleaner hallway rugs

We have traveled a lot, and we've never stayed at Ritz-Carlton before, however, every person that has recommended us to stay at the Ritz always talk about how great the staff are and we were not disappointed. From the valet guys to the cleaning staff, just a 100/10. The room is spacious, and everything was immaculate. The pool was nice, but the water was HOT that it wasn't refreshing, but blame the scorching hot Florida weather. Pool drinks were good, and the staff was very attentive. I booked in advance a massage for my husband since we were celebrating our anniversary and the girl over the phone did tell us about that the actual spa area was in the process of remodeling so we really couldn't enjoy the full spa experience. No big deal. My husband loved the massage, and it was worth it.

No complaints. Great hotel and pleasant stay.

The staff was very friendly, very lovely people do housekeeping very nice helpful the bed comfortable

No room service every time you purchase a drink at the bar. You have to pay for it. If you moved out of sight the bathrobes just terrible mate for five years old kids, Northway adults

The breakfast was delicious and this hotel has very good location

We were satisfied with everything

everything