Loud thumpy music all night, no soundproofing of any sort.

It’s quiet, private, and well-kept.

Nothing.

The area is quiet and well-kept.

Nothing.

The property on the outside is very cute... I had high hopes for it when I drove up to it. It is also right across the street from Santa Anita racetrack. If you are in one of the upper level rooms facing the street, you can see the stands and starting gates! I'm a horse person so this aspect was very exciting to me, and a surprise. I didn't know about this from the property description and photos. The area itself was also suprisingly nice, it's tree-lined and very pretty. If I had managed to stay here (read the next part of my review), it would have been a great place to take a walk alongside the racetrack.

I will update this review if the property refunds my money (I didn't even stay here 5 minutes). First, upon checkin they sent me to a room that was being remodeled, there was a repairman in it painting the walls. I had to go back to the front desk and they put me in a different room. After I dragged all my luggage out of my car and into the 2nd room, as soon as I sat down on the bed, a roach came crawling down the wall. Within a minute or so, another one appeared on a different wall. And finally, when a roach fell onto my bed pillow, and despite my attempts to flick it off so I could squash it with my shoe (it was persistent, wasn't afraid of me... this was in broad daylight too), I decided there's no way I could sleep here. I stay at budget accommodations all the time, including hostels, and I've never seen anything like this. I never give 1 star reviews either-- so my writing this means the situation was bad.

The deep tub was great.

They gave away our non smoking room and I am physically (rashes/bronchitis) allergic to smoke. Then we couldn't use the heat or air or I would die. We could not go elsewhere because it was the only place in 50 miles where our trailer could be accomodated. Why do you even keep smoking suites? Most chains do not? People can smoke outside. There were plenty of area for covered smoking. Also the window...though ground floor was bolted shut! Why no screen? Why couldn't we open window.

Ice Machine Works Air Conditioning Works Friendly Staff

Dead Bug in Bathroom Doorway Dirty Floors

The room was clean but it smelled funny.

No facial tissue in the room. The air unit was noisy.