Room was ready. It was spacious with comfy bed and a great shower. Front desk gave me an umbrella to use. We received St. Patrick's Day beads in the lobby when we arrived. Nice touch!

I had to park my own car in the lot AND pay $25 to park there. Self-park should be free for hotel guests

I enjoyed my view of the river 😍!! Parking was great and easy to get in and out.

The room was big and the bed was very comfortable. Exceeded my expectations

The toilet paper was too far away from the toilet. Had to almost get up to reach it

Centrally located, had all amenities and the staff was excellent

Nothing bad to say, great value for what we received

Never stayed at hotel still want for my refund that you took out of my accounts

Hotel is beautiful. Reception area has a warm atmosphere. Nicely decorated. Proximity to river street is excellent it’s just a short walk along the water. Rooms and bathrooms are spacious. Coffee and tea and a small fridge in the rooms. Plenty of towels. Our room had a balcony.

The walls are paper thin you can hear entire conversations from people who walking through the hallway. you have to be a member for free wifi. you need your key to exist the parking lot and you must go back in the hotel to return the key or you will be charged a fee. Who charges for lost keys!!!

very clean

lots of noisy

Excellent location, near food and shopping and on the beautiful riverfront.

The cost of daily parking. Should be no parking fee if staying at the property.

Amazing view!

It was not as clean as I anticipated it would be.

Great

One beer was $10 dollars

It was a very beautiful property and directly on the riverfront. I also loved how all the restaurants and shopping were in walking distance.

I wasn’t a fan of the $40.00 per day parking however, everything else was so beautiful that it trumps the parking!!!

I think that it was on the River

All the construction. Far from everything.

Location , eateries on premises

Air conditioning in room broken, was given a box fan on day 2. They could not find our booking upon arrival, took several minutes and under my middle initial instead of name. Room smelled very musty like wet rug

It's convenient where it's located because you can walk to the river front.

What I didn't like was last year we stayed and never had to pay for parking. This year we stay had to pay $40.00 a night for parking. The cost of stay to me was way to much and still have to pay for parking. This was our last trip there.

It was extremely clean, attractive and the staff were professional and very pleasant

Location, available services, staff

A/C in the room was not able keep up with the heat. The staff did inspect it and brought a fan for the room, but it was still uncomfortable and stuffy at times.

The concierge was very helpful All of the people working at the desk were friendly and courteous

Breakfast has lots of choices and the staff was very friendly. Mrs. Donna was our server and she was so nice.

We were disappointed there was not a hot tub. Also the parking price per day was a bit too much when there was no valet parking. Also not to mention all the posted signs "the hotel was not responsible for damage or stolen items to your vehicle". I believe that the parking could be more affordable for your guest when they are responsible for parking their own vehicle. These 2 things will determine our decision if we stay here again.

Breakfast was awesome, and staff was nice. Clean and friendly.

The room could’ve been bigger for the price we payed.

The biggest issue was something in the room was bothering my allergies big time. My guess is old dust from the AC vent was not cleaned as I’m allergic to dust. The TV got about 4 crappy channels and parking for $40 per day was ridiculous. No free wifi. Being on the river was nice, but it was $300 on Saturday night and not worth the money. No free breakfast, no lotions in the bathroom, no towel racks at all. You could tell they updated it cosmetically, but nothing else. Sinks were low, toilets low, so those were old, carpet was old. It had a small balcony that you could see the river from the side we were on, but being on the seventh floor we couldn’t open the door at all because the air conditioners on the roof are so incredibly loud, you had to close the door. When we checked out the young man at the desk never asked how our stay was and when I told him about the poor internet connection and TV and having to pay for wifi he couldn’t have cared less.

The concierge was super helpful getting us trolley tickets and identifying attractions that we would like most based on our interests. The location made it easy to walk, shop, explore and the bed was WAY comfortable!

Nothing, no complaints!

location.

the AC was a bit hot . I don’t know if it was our room but all over the property it seem cool

the location was great