Location, comfort

Week water pressure in the showers!

The staff was pleasant

The room had a musty smell Children were noisy above our room and on stairway

Staff was friendly

The room had a strong odor of cigarettes I recommend removing everything and revamping it # 10 and the toilet was not mounted to the floor and rocked back and forth when you sat on it

When having issues with our sink they reacted directly which was appreciated! Location of the hotel is good, this little town is tiny so any location is good I would say. But you are close to the lake, close to a nice cafe, close to the mountain so location was good.

We started having issues when arriving, our room was not ready, they offered us another room which was not what we booked so check in was 1 hour late. Cleaning felt very rushed due to this, our sink had a full stop which I guess you would notice if you clean properly. When the sink got fixed the person doing so left loads of soil in the room from their shoes and it wasn’t cleaned up. I had to ask myself for a broom which was a broom used for the outside…Due to covid they do not offer cleaning, making beds or even empty trash cans.. we stayed for 4 nights!!! come on… 3 years, let’s get over it and start cleaning the rooms, or leave a broom at least. Rooms are small, super loud, neighbours very disrespectful especially because you hear EVERYTHING. We were also given the worst room on the side where you heard people using the stairs super late all the time. Heating is an old AC unit, old rooms so heat leaves the room fast, this means… that extremely LOUD AC unit is on almost all the time. . horrible. I haven’t slept that bad in a long time. When our own heater was off you hear your neighbours. Don’t want to know how high their electricity bill is. Wi-fi connection is terrible. Very sad, I was looking forward to finally being away for 4 night but - No, we are not coming back.

The simplicity and cuteness

packed breakfast

Restrooms are very clean and comfy, and the staff are very nice

clean, nice rooms

everything was great. even a charger for my electric car.

I can't say that I liked anything because the room was dirty and it was hard to get a good night's sleep with the loud sound of the heaters.

I didn't like that the rooms were not clean besides the sheets being changed. The floors were dirty and surfaces were not clean. What was really hard for me was sleeping since the heater in my room and adjacent rooms kept coming on to maintain heat and they were so loud. On the second night, I turned it off and kept the little heater in the bathroom on so that helped but the room above me and next to me still used theirs and I could hear it.