The room was clean and comfortable. The staff were very friendly and helpful.

We don’t have any complaints.

We like that we had access to the water park. Staff was helpful.

I didntblike that when we booked it the picture the show is the cabins but when we went there in reality was like an apartment. The linens had stains, the bathtub could of use a good cleaning and the outside pool wasn't working. It was outdated and when you go to check in the lobby is loud and everyone is talking at the same time but overall the staff was nice and helpful when we needed something like towels, clean linens and information about the Island.

The location. That’s it.

We were very unhappy. This place was filthy and the advertising is misleading. Our bathroom door to our room didn’t shut. Maintenance came and looked and said he couldn’t do anything since it would require the whole frame to be ripped up. The room was dirty. There were metal pieces on the sides of the bed which were a hazard for the kids. The private beach was a bit of a walk and is actually in front of a different hotel. I never saw a game room or signs for it. The water park was dirty. The lights outside at night didn’t work. We swapped rooms at 11pm because of the bathroom door and the room we moved to was filthy, mold growing on the ceiling over the bed, bodily fluids on everything, mildew all over the shower curtain. This place was GROSS. I also thought I had booked a cabin but apparently did not. Another family was also trying to switch rooms late at night like us and said that they also thought they had booked a cabin. The listing is very misleading. This is the worst place we have ever stayed at and changed the tone for the trip. We ended up back in the room with the bathroom door that didn’t shut. But seriously, this place was truly disgusting. We wanted a refund. If we could have, we would have packed our things the first night and left but I had paid for that stay with what little money I have to try to give my children a small vacation. Everything about this place was terrible, except for being able to walk to the shops.

Employees were friendly and helpful.

Facilities were poorly maintained. Tub looked dirty, toilet paper holder was broken, there were no towel bars or places to hang towels in the bathroom. Toilet shook when sat upon. Blankets on beds were thin, with no extra blankets in the room. (However, staff kindly brought me an extra blanket when I called.) Pool water was very dirty—so cloudy that I couldn’t see the bottom of the 3-foot deep pool. My daughter got a GI bug while we’re were staying there, and I believe it was from the pool.

It was quite, dark

Place needed maintenance, several window locks were broken, lamp switch broken and fridge not clean.

very nice cabins very nice location for all activities around

walls where thin and could hear everything out side locking there cars all night but will probably go back beside that

We had 1 night were a beverage that we had sitting outside so it stayed cold came up missing. It was the only time that had ever happened to us

The pictures shown on the website shows roomy, newer cabins that line the front of the site. When we checked in, we were directed to the second row of cabins that were old, poorly lit and not a pleasant relaxing environment. I went back to the office and complained. We were then transferred to a ground floor room that was under the staircase to the second floor. The room was pleasant though noisy due to the heavy footsteps on the stairs. Room was fine and worked well for my granddaughter and me.

Use photos on the website that better portray the actual site.