Beach access, spacious hotel room, location and pool activities for kids

Hotel pool and hot tub are small for the size of the property

The hotel was beautiful and well maintained. The staff was exceptional. One of the best experiences I’ve ever had. But expensive but so worth it! I hope one day I can afford to stay longer .

No exhaust fans in the bathrooms

Good location in centre of Clearwater Beach. Good family friendly hotel right across from beach

Pool rather oddly located on 8th floor and very crowded

I liked how large the room was and the shower (beautiful)! Everything was decorated in a timeless manner and I loved that there was a fridge and microwave. Quickness of hotel staff to resolve concerns.

It was extremely disappointing the advertising of an ocean view - when in reality, to get an ocean view you had to extend over a railing and break your neck to the left. When I walked out and saw another building, packing garage, and construction….i was extremely disappointed. Secondly and equally important, the resort fee. There is a list of things that are available based on that fee. Outside of a tiny PLASTIC cup of champagne at check in (when the group in front of us got flutes), none of these were available for us. “Pool snacks” were apparently offered only at specific times on the pool deck which we weren’t made aware of. AND the pool was closed for weather that had passed hours prior- so we didn’t get to go or get snacks. So I feel we didn’t truly get to enjoy the reasons for our stay. Additionally, the phone in the room didn’t work, it wasn’t obvious there was an ice bucket or how to turn on the kitchenette lights. However, the hotel “engineer” was quick to resolve those. The staff outside of him (engineer) and one person at checkin, were unpleasant. The little store clerk by the doors to the beach, the server at breakfast, and person who checked us in were all….very moody/unpleasant. It didn’t affect the services provided outside of the store clerk.

Location was great. You can walk to great restaurants. The white sand beach is fabulous.

The hotel is getting run down-it needs renovation and a good deep clean. The washing machines were free which is great but they did not spin the clothes so that was a problem.

The access to beach

There is nothing if you get up at 2 am. They have nothing for guest.no coffee. No store to get a soda.

Location and room size

They ran out of toilet paper for a few hours, the shower drain needed snaked and was a standing pool of water, the ice maker didn’t work. The pool area was small and the staff didn’t monitor how long towels were sitting on a chair for and others were waiting for chairs, they didn’t offer beach chairs as part of their accommodations

was clean, friendly staff. Room was great, however a couple items were left on door handles of previous guests.

The music by the pool was always way to loud and was a bit pricey....i never felt fully relaxed....the hot tub was always over crowded with little kids and closed to early. Also, there was long hair all over the bathroom floor so it was obvious it had not been swept