Nothing

They charged my card 3 x over. The girls who checked me in said they couldn’t do anything about it and wait until morning. I went in the morning and the manager was very upset about them not helping me and fixing the issue. Said they were lazy and will be reprimanded for it. Randy was awesome and very helpful. Bugs crawling in shower and in the bed. Wouldn’t switch us rooms so we left and I was out on hundreds. Money still has not been returned. Never ever will stay or recommend again. Also while we were there 3 other people were switched rooms due to them being dirty.

The hotel was nice we looked to big pool and that it stayed open till 11pm

When I booked it said there was free breakfast but the breakfast was not free it was $50 each morning and my room was supposed to have two queen beds and a pull out couch but there were five people sharing two queen beds

Breakfast was good but would have liked more variety such as pancakes, link sausage

the distance to walk to get to the breakfast.

The staff was very nice especially Miss Kim.!!!

the pool, the outside area with checkers etc. having a sliding door and balcony.

your breakfast. the beds were not comfortable.

Loved that it was so close to Silver Dollar City! The room was nice and big. The breakfast was pretty good though not the whole massive breakfast you think. Just a few hot items which I understand if you don’t have massive amounts of people staying. The pool was great, my kids loved it. The patio off the room was nice for natural light and if it hadn’t been raining we probably would have been outside. I loved that there were Keurig machines available with pretty good coffee selections. The room had its own coffee maker but ya know it tastes exactly how it looks. Overall it was a great stay and we would probably stay here again if we come back!

There was a game room that could have been a lot better. Half of the game machines didn’t even work so we played the same games over and over. My kids are still smaller so it wasn’t a huge deal but could have been fantastic if they all worked. We got the room with the sofa bed and that was just gross. It was super thin which I know is a sofa bed but the sofa was gross and then we pulled out the bed and I happened to lift up the mattress and there was a huge black mold spot or something.. yikes. We used the sheets and blankets over the mattress obviously but grossed me out a little. The hot tub jets didn’t work, it was still a great temperature but with the jets not running you could see that it needed to be cleaned.

close to Silver Dollar City love the location Friendly and informative

The shower had spider webs in the corner and hanging down. Cleaners should look up and check for cobwebs

the location was great and so close to silver dollar city

first night there the heat went out for the pool and hot tub, which was the reason we chose that hotel.