Our room was very clean and the staff was very attentive and available for help

Some of the hallway/stair carpet was dirty and worn

Location, breakfast

Out dated, doors made a lot of noise room to room

Every staff member we encountered was friendly and accommodating besides the OWNER who works as the night manager as well. The only thing we liked were the other staff besides the owner. Un-Quality Inn. UNQUALITY.

I was in town to help pack my parents who are moving to the east coast. The owner is on a power trip, calls with fake noise complaints, and threatened the "Removal" of me & my sleeping children (who hadn't moved or stepped and were ASLEEP) at 8:30pm on our 2nd night. It was extremely upsetting. He accused me of calling him an idiot, which I didn't. He also hung up on me twice after he called me. When I realized this was a misunderstanding and it wasn't our room being loud and he misheard or imagines things - I asked to either be moved to alleviate the tension/or to complain about the complaining neighbors because we genuinely hadn't stepped or moved in the 5-min span that the owner was harassing me. He told me "I would never waste another room on you" and got super pissed about me thinking his name was "Carlito" bc I had met that person in the morning and to no fault of his own I misunderstood that to be the owner. Well, the real owner WAS VERY TRIGGERED at the thought of Carlito being mistaken as the owner because when I said that, he flipped out. I was trying to bring his anger down and be like "oh yeah we spoke this morning," and squash the misunderstanding. My kids were asleep until he said we would be removed. My 6yr daughter woke up and felt so much anxiety about the fake complaints that she threw up. I also asked the owner if I could come to the front desk to just chat in person ( bc he clearly can't hear if he thought I called him an idiot.) He told me NO, that a paying guest was NOT allowed to come to the front desk. I should have called the police at this point. I didn't, I went to the front to clear it bc this was truly the most wild situation I've ever been in. It happened so quickly that I felt I could discuss it with him calmly.

Super convenient to downtown! Walkable. Staff were so friendly!!

I liked it’s location. On and off freeway was easy and you could get anywhere quickly. It’s also right next door to police station.

Breakfast was fine. Location was great!

I wish there was more information about things to do in town provided in the room.

Staff were exceptional. Rooms were clean and beds were super comfy. Breakfast was great with great seating.

Bathroom light in the hall and the bathroom door sticks.

Accessible rooms were not accessible. Cannot turn the chair around inside the room.

Location, location location