Bed’s excellent. Breakfast good.

N/A

Good breakfast

Fair room

Very comfortable and clean

The building and the rooms kinda looks and smells old, but it’s a well maintained kind of old. The bed is comfortable, they have a nice small fitness center and we particularly loved their jacuzzi. Housekeeping is nice and efficient, we requested for additional pillow and blanket and it was delivered to our room in less than 5mins.

Some of the staff that helps guests during breakfast lack customer service skills. The lady at the front desk when we were checking out is not as nice as the ones who welcomed us. We checked out a day early and we’re not really expecting to be refunded for the extra day that we already paid, this seemed to upset the front desk lady that we did not make any arguments for a refund, by her defensive demeanor she’s trying to antagonize us and seems to be soliciting for a complaint, which she didn’t get and that upset her more.

extremely beautiful building. great location. staff was friendly, professional, and courteous. The breakfast was AMAZING. room was spacious and had a fridge and microwave.

there was no elevator to the second floor, but I am a spry 68 year old, and travel only with a backpack, so no trouble!

had jacuzzi and laundry room

we had an upstairs room

Staff was great, ample parking. Clean!

The beds were way too soft for me! Also: while the breakfast was tasty, the information regarding the omelettes was on a side table- most of the guests didn't even see it! I would have preferred that over the scrambled eggs, though they were quite tasty

clean and quiet.

The room was big, had a balcony, clean and bed very comfortable. And the breakfast was really good 👌. When we're in this area, will always stay here.

receptionist was amazing

--

--

Great location. A beautiful part of the world.

Would have liked the restaurant to have been open in the evening. Still closed because of covid.

The best part of this stay was the breakfast! We got omelets and breakfast burritos every day. And they were really good. There was also other hot items. The staff was also very nice.

I like to work out. There were three machines in the exercise room and they all worked. But there were only 25-plus-pound weights. And there was nothing else. No mats. No exercise balls. No dumbells that I could use for my arms. It was clean and the TV worked.

The Staff and the free breakfast.

The bathroom toilet made noise and the front door was difficult to open.

Breakfast was good and the room was clean. Staff was nice.

It was too noisy on the bottom floor. You can hear people talking late at night and early in the morning. I definitely will choose the 2nd floor next time around.

Good size ADA room with bath. Restaurant style breakfast was included. Convenient location.

Nothing, offhand.

nice location

all good

nice stay

nothing

The exterior was very pretty and well kept. The breakfast was terrific!

The rooms are antiquated with chipped paint, old carpet, scarred bathtub and had an overall feeling of out dated wear and tear. it reminded me of an old Motel 6.

newly decorated rooms and great breakfast

the bathroom needed some attention-shower head, a picture maybe?!

Clean. Excellent breakfast. Order your own omelet or burrito. Great location right near Ronald Reagan library and museum. Really loved the place. Very peaceful. Nice balcony. Nice dining room. Very courteous staff. Close to shopping. This was our favorite place on the whole trip. Would go out of our way to stay here again.

Nothing.

Clean. Great customer service.

Clean. Great customer service

On my first day there, I discovered that a problem with my room's door prevented it from closing & locking. When Javier, the maintenance technician arrived & evaluated the situation, he realized the repair would take some time. Instead of making me wait, he took me down the hall, told me to pick another available room, got fresh keys from the front desk, & had me squared away in a new room...all in less than 20 minutes. Simply outstanding service.

Best Western needs to invest in facility improvements at this place. The infrastructure is showing its age, including in-room items like lamps & other basic amenities. Biggest problem with the room I stayed in was the lack of clothing storage--there were no dressers in the room, and only two relatively small storage drawers. There's ample space in the room to accommodate a simple dresser with enough storage for a 10-14 day stay (I was there for two weeks).