Staff was helpful and pleasant.

The mattress for the bed was thin and not as comfortable as anticipated. Bed frame was noisy.

right in the middle of downtown

staff, breakfast was blah, and had difficulty with checking in, too expensive for what you received. We were trying to use a diffuser credit card when checking in and the staff didn’t know how to do that. They kept charging to the original card which wouldn’t work. We were locked out of our room and was not told about it until we tried to get in our room. The staff kept using the card that was on the booking instead of the new card we gave them at checkin. Will not be using booking.com - too many issues with being charged before the stay.

The breakfast was exceptional

I was charged an extra $ 52.88 for some unknown reason! Not happy about that!

good place for me

n/a

clean with good breakfast.

pool too cold. it was closed 1 day for chemicals .

location is great right in town so you can walk to lots of places. The second day breakfast was great. Staff was very nice and friendly! coffee was great!

bathroom could use a bet better lighting. The bathroom sink drained very slow. better coffee in the room.

Night check in desk lady

Price a little high for day and area

staff was nice property was nice

the elevator wasn’t working right the hot tub was full of algae so was very disappointed we couldn’t use it

When we arrived on Saturday afternoon, the woman working the desk was pleasant and kind. She told us that she was new. The man working with her was extremely rude to her in front of us for no reason. Belittling her and it made us feel uncomfortable.

The room was large and had a couch. The bathroom was easy to get around in. There is a walk in shower. There is a step so you can't roll you chair in but the step isn't high. I absolutely love the firepit. And the staff was great.

The bed was too hard so I didn't sleep great. I wanted a balcony but when i upgraded I thought I getting balcony but wasn't. The hotel couldn't change anything because booked through booking. But then I found out the balcony rooms aren't handicap accessible, so they would have been more difficult for me to get around in. My view was of trucks backed up right at the window of our room.

Beds are great

N/A

location

overpriced for a room that needed updating , shower poor and bed quality

The breakfast was very good with a wide selection. The staff was friendly and helpful.

The room had warm water bit no hot water. The warm water was warm enough to bathe. So please, some hot water. There was a clunking sound when the toilet was flushed. The room in question was room 200.

location

the room we had needed a little paint in bathroom and sink drain needed a good draino

Front desk friendly. Location was good. Convenient back door entry from back parking lot. Cookies and coffee, hot tea readily available in lobby. There was large TV in lobby for watching football game. If requested, extra towels left by door in morning. Room was clean.

Noisy plumbing! I could hear the occupants next door running the shower and flushing the toilet. Towels were thin and rough. Could hear occupants upstairs walking around in the room and kids running. Need better sound proofing in rooms!