Well kept facility. Good location.

It’s an older facility, the rooms can be updated.

Very spacious for 2 people. Good facilities Asked for kettle and saucepan which were provided quickly.

The apartment wasn’t cleaned properly - floor not hoovered at all during 2 full cleans, shower gel container empty but replaced quickly, bathroom basins not wiped down during cleans. Felt like all that was done was a new bale of towels and the trash bag replaced.

Ordered from restaurant on site never received food waited two hours finally order grub hub asked for two more towels extra blanket an never received til next day

Being woken up 5 mornings in a row. Being asked to check out by someone pounding on my door in the morning 2 days before I was supposed to check out... Last morning a unsolicited wake up call 1 hour before check out.

The apartment was clean, big, and comfortable.

The small balcony when you wanted to step outside. It was extremely small and you couldn’t step outside.

I liked how the property had many things to do. Everything from a restaurant, to activities for the kids and even the adults. The pools were the best part since they were salt water and were very clean. I’ll definitely be staying here when I come back

The walls were pretty thin. Other than that I have no complaints.

Чисто, уютно, тихо

How much stuff there was to do on the property

The lighting coming into the facility and outline of the numbers on the resorts

All the staff was very friendly and accommodating! Especially Ketsia went out of her way to brighten up our day!!! The resort is beautiful and very clean!!! The beds and pillows are so comfortable!!!

We loved everything! Only thing that would have made it better was better shuttle times to the parks!

Close to Disney parks, nearby Walmart for picking up groceries, on site golf course, restaurant and pools.

Coffee provided was extremely weak.

Would have loved to have more blankets. We called for more blankets but it took hours for them to bring them, and then they only delivered one thin blanket.

We had super loud and crazy neighbors, partying late-night but facilities/security took care of it right away both nights. We stayed while all the security features were being tested...this caused a bit of chaos for our kid's morning "vacation" routine...no sleeping in that day.

The the rooms are big and clean the staff was nice

Need more vending machines around & more restaurants

Der Pool war ganz schön und warm. Allerdings konnte man die Rutsche erst ab einer gewissen Größe benutzen. Unser 6 jähriger Sohn der schon sehr gut schwimmen kann, war sehr enttäuscht. Die Küche war gut ausgestattet. Das Appartement war groß.

An der Rezeption musste man nach dem Check in zu einem anderen Schalter, um eine Parkberechtigung zu holen. Dort versuchte die Mitarbeiterin dann, uns ein Angebot zu unterbreiten, dass wir einige Annehmlichkeiten erhalten, wenn wir an einer Präsentation teilnehmen. Nein danke! So etwas hab ich noch nirgends vorher erlebt. Zudem war im Zimmer die Couch nicht bezogen, obwohl wir für 4 Personen gebucht hatten. Als ich die Rezeption anrief, wurde ich nur gefragt, ob ich denn im Schrank nachgesehen hätte. Da sei das Bettzeug. Daraufhin habe ich gefragt, ob wir die Arbeiten selbst erledigen müssen. "Ja" war die Antwort. Ich war wirklich fassungslos. So etwas habe ich ebenfalls noch nicht mal in einer einfachen Unterkunft erlebt. Das Fenster im Zimmer war nicht richtig dicht. Man hat ALLES von draußen gehört. Wir hatten Glück und es war immerhin ruhig. Das Licht im Flur neben dem Schlafzimmer war super hell, sodass unser Schlafzimmer nachts leider nie wirklich dunkel war. Würden nicht mehr hier her kommen.

La limpieza y organización

Nada todo bien

Great staff, clean renovated one bedroom unit, very quick response whenever we needed anything through texting, Some activities for different ages, Proximity to Disney’s resorts and parks .

Very crowded pool areas. Sometimes it was hard to find a parking later at night close to the building 25 . But not really a big issue . Also, don’t like the timeshare twist when you are sent to get a parking pass . One of the representatives, Askya , wasn’t upfront about what it entails .

It was nice and quiet.

One employee was kinda rude and hung up on me very fast without listening to me.

Very close to theme parks. Not overly expensive. A lot of activities to do on the resort. House keeping will deliver supplies as much as requested, just text them.

There aren’t any in-room house cleaning services. I was there for 5 days and I couldn’t get a cleaner to come in to do a quick wipe down of high traffic areas, so bring your cleaning supplies with you if you plan to stay at this property. Villas can use some interior updates of the flooring, furniture and decor.

No hubo servicio de limpieza.

There are lots of activities to do on the resort

Service, dirty suite, they took over two hours to get us room keys (they, literally, forgot about me). The tub was filthy and I understand the liability of giving me cleaning supplies. However, they didn’t even offer to have it cleaned. I was told that members get preference , and although I understand that membership comes with privileges, I should not feel it as a paying customer as well. When I informed her that every customer matters because they are all spending their hard earned money, she shook her head no. That was when I truly decided that I would not purchase a club membership.

Pool area need upgrades as well as queen size rooms!! Bathroom shower had soap scum, microtsmellwd of bacon, pull out couch had hair

Everything needs an upgrade

The apartment was spacious, clean and in a great location!

The mattresses could use an upgrade

The room service food was very high quality

Kenzies parking lot is quite dark at night

The location is great, the facilities are in good condition.

The hotel offers transportation from its facilities to Disney parks however the departure time is at 10:45 AM a they are retuning around 5 pm to the hotel.

Lots of space for a big family

the rooms very spacious and clean

poor service , no accomodations, because we only stayed 1 night I felt as though we didn't matter and no one cared to assist

Beautiful resort

Muito próximo dos parques da Disney e de um supermercado Wallmart. Resort muito bonito, conservado e com ambiente familiar. Funcionários muito atenciosos. Muitas comodidades no quarto, inclusive com uma cozinha bem completa.

Para algumas atrações que são mais próximas do centro de Orlando o resort já fica um pouco distante, mas as rodovias são excelentes. Só uma questão a se pensar para planejamento.

Pool was nice heated and slide

No cleaning had to ask, check ingirl answered her cell phone while helping us, shower leaked on floor because curtain not long enough

Adorei o tamanho do apartamento, muito confortável.