Staff was amazing! Friendly, pleasant & helpful!

It served it's purpose for a good place to stay but it is definitely outdated. The double queen bed room is small, especially for a family. The location is in walking distance to the boardwalk and across the street is the beach, but you have to cross 4 lanes of traffic. Overall, the price is the reason that we booked this hotel. Pros - Staff is friendly. Price is great for Pensacola Beach. Cons - Beds are not that comfortable. Floors need to be cleaned better. Hotel has 1 side next door to a restaurant with live music that goes late some nights. More variety for breakfast. Toilets acted like they would plug more times than not even with little amounts of toilet paper. Kayak & bike useage is only until 5pm.

Location and amenities

They do allow smoking and people smoked around the pool and fire pit and that's just not enjoyable when others don't smoke

It was close to a lot of things for kids

The staff could have been a tab bit nicer

Location

It is under construction for about a month now. Now they don't serve eggs anymore , they now serve something that looks like porridge I didn't get a discount for this.

Hotel location was great and right at the strand, unfortunately the weather was not as hoped and never made it out to the beach. Not the fault of the property. Staff was awesome!

Our refrigerator was leaking water and when I notified the staff they just said put a towel down, all of the refrigerators do that because of condensation. Well, it was cold outside so not sure how it could have been condensation. I think if a property has this kind of problem with the equipment they should fix or replace them, not tell guests to put a towel down. Not knocking the staff as I am sure they are following protocol, I just didn't think it was very nice or professional. Other than that, and the neighbors who decided to pull a chair outside and sit in front our our door smoking and talking loudy, everything else was fine

It’s located right across the street from the beach. The facilities were clean and well kept. Breakfast was delicious. Every staff member I encountered was super friendly.

I was quite satisfied for this to be a last minute booking.

Friendly staff, clean and close to restaurants.

Proximity to the beach