great location, just 10min walking to the ocean. walking distance to the mall, supermarket, CVS, and many choices of restaurants around

nothing so far

Wonderful breakfast, so many choices! Love the fresh fruit and bacon and eggs

The breakfast was good with lots of variety. The scrambled eggs were a bit cold and rubbery but everything else fine. I liked the yogurt with all the toppings and the waffle.

No complaints.

Room size, room set up and friendly staff. Clean and meeting all requirements. All day tea/coffee in lobby. Simply loved this in rainy weather.

A good American spread of breakfast but most things had too much added sugar. There was literally only plain bagel and meat for other and I am a vegetarian. What I didn’t enjoy in my suite was no utensil which could be put in the microwave. We pay extra for room with kitchen utility but the cups were paper. No mugs available even on request. I would simply say, provide some cutlery in room like other Best Western properties. We left behind so much paper and plastic waste.

Check-in was pleasant. The customer rep explained all about the full breakfast.

An area parking designated for checking in.

I liked everything

large room. comfortable space with very comfortable sectional couch, and nice to have microwave and fridge. great (free) breakfast options in the morning, and they open early at 6am

the bed was squeaky

The location was near a massage spa, coffee spots, Capitola and Santa Cruz; very convenient! Complimentary breakfast was good and had a lot of variety. Refill water bottle station located near the front desk. Room had a fridge and microwave to store and warm up food.

convenient, well maintained

breakfast was good

i was next to the elevator .. regardless all was great thank you all for all you do~ staff/team was fantastic and hopefully they hear that it matters when they give 100+% because they are effecting someone's day, experience, memory and overall energy, so please let your team know and hear you say how amazing they are and that they are partners in this and not a number or an employee/ but a shareholder, investor, partner.... kindly, your humble guest.