We have stayed at the Carolina in four years and it was always one of our favorite places. It is still, obviously in a great location for anything to do with UNC.

Unfortunately, what used to be a classic beautiful hotel with Southern charm, has fallen to a “modern upgrade.” it doesn’t fit the classic feel or vibe of the hotel at all. They pretty much sapped all of the charm out of it, making it, yet another cookie cutter hotel. Thanks Hyatt! 

Everything. It was lovely.

Breakfast on Monday morning was excellent. Staff members very friendly and prompt. Perfect way to start the day.

The recent renovations, infusing the history of the property and UNC Chapel into all the rooms, even the common areas. The proximity to campus, a 10 minute walk. The customer service was above and beyond. The bartenders make excellent cocktails!

The size of the rooms and the Wifi. I completely understand that one pays for the history, and location, while staying here. (The hotel was built in the 1920s.) Thank goodness I was solo traveling for work, as the room was quite cramped. I constantly bumped into things. Small quarters, I understood, were a given. (Though I hear there are suites, so that'd be good for a family.) The dropping of the wifi? After 5 pm, I would get constantly kicked off and it was frustrating as I was doing work emails. Request a room with good wifi!

Beautiful facility. Great location.

Room was small. Extra $23 night charge for parking. Breakfast not included. Too high a room rate not include anything.

Great breakfast. Great service. Great everything

Nothing

location

Price per night too high

the location was amazing but I was shocked by our small the room was. I loved the grounds and staff were courteous but a bit nonchalant.

the room we had in the third floor was tiny. literally a shoebox.