Beautiful lobby, excellent amenities

$100 pet fee :(

Beautiful hotel. Staff is top notch and seems really happy to make your stay a happy one. We really enjoyed the speakeasy bar and the beautiful lobby. Shout out to Alan at the front desk who was extra friendly and made us feel very welcome from the moment we arrived, as well as to the valet and the friendly doorman with the derby hat.

Water pressure in the shower. It wasn't bad, but could have been better. Definitely not a deal breaker.

Refurbished rooms was very spacious and well appointed which we would have scored much higher. Its difficult to believe the 2 rooms were part of the same hotel.

Our original room which we did not accept had an extremely worn out bathroom which most people would find unacceptable.

The location was great and the room and hotel was clean. Very friendly staff.

I was on the 4th floor and it takes a bit for the water to heat up.

Ambiance and staff

Nothing

Bar staff was excellent! Holly worked behind the bar alone Thursday night and the place was standing room only. There was a huge wedding party there. Holly never slowed down or lost her smile. The next night was dead at first but picked up heavily but Chandler did great. I had dinner at the bar both nights and the food was excellent. John at the hotel entrance was wonderful. So cordial and friendly. He also did a great job giving five of us a tour of room 311. He worked all day and still kept his awesome demeanor even for the tour late that night. The hotel is absolutely beautiful! One of my top favorites of all time!

As I was checking in, the couple next to me was also checking in. They had a guy checking them in and I had Mei. The guy gave the couple free champagne, this and that, I think a welcome bag. I got a business card to some restaurant for free Brussels sprouts. Oh, and the couple was in The Manor same as me. In the same type of room. I just felt like that because they were an older couple - and I was a single man - that they got different treatment. No biggie, really, but I’ve been in retail management for 36 years and equal treatment is important. Again, I loved the hotel! The check-in was my first impression but thankfully it went uphill from there!!

Gorgeous decor. Good location. Rooms large and comfortable.

Did not clean and replenish the tea and coffee facilities in the room

It truly is a grand old hotel

Liked everything

The hotel architecture, lobby, the historical part of it was very good. The location is great if you are looking for activities in the downtown.

In our room we had very run down bathroom, it was also dirty when we checked in. The carpet in the room smelled a bit, so quite outdated everything in the room. Noise level is high, I could hear all conversation of our neighbors. If someone closed the door in the hall our door was shaking and making noise.

The hospitality was exceptional, and the atmosphere is elegant but fun! The front desk offered an upgrade from a manor room to a tower room for a reasonable price and we were NOT disappointed with our decision to upgrade. The tower rooms have more of a 1920s feel than the manor rooms. My husband and I come to Chattanooga a few times a year and have stayed at the Edwin and the Chattanoogan hotel, but this was our first time staying at the Read House. Our experience at the Read House was by far our favorite. We will definitely be staying at the Read House moving forward!

The most comfortable bed I've ever slept in. The old charm feel is magnificent. Loved everything about my stay. Starbucks on site and beautiful bar transports you back in time.

Absolutely nothing it was perfect.

Read House never disappoins. Staff is always friendly and fun. The hotel is beautiful, great location and overall a fantasticplace to stay

the mechanism for turning on the shower was not evident. we had to call the front desk.

the sheer Beauty and the amazing customer service. the tour of room 311! The beds and showers are great. beautiful hotel!

that I couldn’t stay longer

The amenities and decor.

The tubs were chipped or filled with yellowish filling.

Very friendly personnel and an impressive interior. Good and quick-serviced valet parking. Very spacious room and excellent beds.

The bar is much too small for a real happy hour. About half of the visitors have to go out again by lack of room. No breakfast in location, but a very goor Diner on the next corner.

decor, comfort, value, location. and recommendation of the grill across the street for breakfast.

only one minor detail - no usb ports to charge devices and very few plugs to charge either.

room was awesome. hotel is really cool!

the pool is a little interesting being so shallow and it was chilly but that is our only minor complaint!

location and friendly staff

the pool was very cold. I had mentioned it to the staff but didn’t seem to care.

The ambiance, our room, the staff. The entire experience is so enjoyable.

We liked everything!

I loved the history, and all the nooks and crannies to explore. The pool was gorgeous.

There was not one thing I didn’t like!

Great place to enjoy!

everything