the bed was comfortable and clean

they assigned us to a room that someone was already in. never received an apology even though the person whose room we tried to enter at 11:30pm was very upset with us.

loved the location and the customer service of the front desk!

we had an issue with our toilet being clogged. maintenance did come fix it but didn’t clean the toilet after they fixed it.

Very clean and comfortable. Good location and friendly staff.

Disappointed in the “breakfast” Nut bars and packs of oatmeal does not constitute a breakfast you advertised on booking!

They are very pretty

the bed Queen is a little bit uncomfortable

the room overall met needs internet

no housekeeping night staff always in back room/ laundry room so not available for guest needs Challenges with paying online versus on-site - not taking cash night staff couldnt provide what was needed- towels toilet paper, plates, silverware esp guy with dreads. difficulty even getting a broom night staff mentioned that from 3-5 he is not available meaning no hotel staff available during that time which is unacceptable Trying to control cost so much only have 1-2 people on. duty this can’t meet needs of customer.

good location, in good shape

It advertises that breakfast is available for guests. The breakfast consisted of coffee and nothing else. So their website is a big lie and customers should be aware that a regular breakfast is unavailable.

location

smelled badly

Location was easy to find - right off the main thoroughfare.

The hotel proudly proclaimed to be a smoke free hotel with a fine of $250 for smoking in room. The lobby smelled strongly of cigarette smoke. My room wasn't so bad except there was an underlying smoke smell covered up with an incense smelling cleaner. It wasn't terrible once I opened the window and turned the fan on. If you are someone with headaches triggered by strong odors, I would skip this place.

We asked for coffee maker and toaster. Bed was comfortable room was clean

Nothing

Johny was very nice and very pleasant to converse with.

We got back late from a concert and my family pulled out the sofa bed and there was no sheets, etc in the room for the bed. Had to call down for them and I don't think they were pleased. It was fine otherwise.

The staff was very helpful and they had everything

The bed was a bit hard

It was nice to have coffee and a snack from the lobby on the days we were in a rush. The room was very clean, the staff was friendly and helpful, and our dog was comfortable in the room, it was very quiet and private. There is a nice walking path near the property to take walks.

The location was a little further out than we were trying to stay, but we chose it because it was the best value we could find at the time we were booking. The breakfast was underwhelming, and the main bathrooms were out of service.

I love the location. People that work here are nice and helpful.

rooms are small. bi weekly house keeping

quiet. comfortable. value

no on-site store. Breakfast