Mobility

Breakfast because not all the items can be for Muslim consumers

There was a homeless meth addict in the pool at 4am & for over 2 hours staff, security, nor the police did anything, even after he began publicly masturbating. He was fully clothes in the pool talking to himself, holding up a meth pipe like it as a glorified object, & began touching himself while starring at me, then began full on masturbating in the hot tub. I called the front desk multiple times, no answer. I called the police twice over the course of an 1 hour, they never came. I watched this man while waiting for the police for close to 2 hours - they never came. Security finally arrived & ideally stood by & simply called the police. Meanwhile my 8 year old daughter was asleep just 50 feet away in our room. I'm disgusted at the idea that she could have woken up to witness this train wreck of a situation that hotel staff, hotel security, & the police did NOTHING to address. After almost 2 hours the guy walked off on his own. This hotel is awful.

The room was very clean and nice.

Lots of noise, the bed was hard as a rock, the people that shared a back wall with my room had their tv up so loud, until midnight, I could hear exactly what the were watching. There was people that were doing laundry at all times of the night.

Everything was great

Nothing was bad

Location

Canceled my reservation for no good reason. I asked why and they told me that due to my card. No other explanation. I told them I had no where else to stay and they just brushed me off. I was traveling with my 2 year old and had to look for another place to stay last minute. Horrible services.

I was admitted into the hospital the Friday before my booking and they did not want to let me move my booking.

Clean

They had placed two televisions in a single-bed room, yet failed to provide a hair dryer. Despite closing the windows, the noise from the super noisy neighbor was still audible. Furthermore, the noise produced by the air conditioner and ventilation fan was excessively loud. Whenever these units were activated, it would disturb everyone's sleep. Even worse, I found myself being awakened in the middle of the night due to the noise from the neighboring air conditioner. It certainly affected the overall quality of our stay.