The hotel is stunning, boasting impressive and tasteful decor. Every staff member wears a welcoming smile, and I was pleasantly surprised when the doorman remembered my name. I left a lasting impression when I quickly went out to buy a leash for my dog, showcasing their attentive service. The restaurant offers exquisite and delicious food, especially the wood-smoked grilled steak! The inclusive breakfast is rich, and the omelette is exceptionally tasty. I find it perplexing that some people describe the breakfast as average – what more could you ask for?

Aviara market was the best thing; the menu and items available to buy. Lovely shop / food place

The pool area. There were so many people with screaming kids using a day pass (that weren't even probably staying at the hotel) Hundreds of them!! It was horribly crowded. They looked like they had come from over the Mexico border. Evening team, they restaurant was shabbily crowded too.

The room I made reservation was not available. (Assigned to another guest)

Very clean and a lot of things to do

Nothing

Beautiful relaxing location

We were there for a conference, yet our room was on the absolute opposite side of the conference room. It would've been nice if we didn't have a room ultra far from where we needed to be each day and walk MILES to get to our meeting (which also happens to be on the extreme far end of the resort.) That was so messed up.

Roomservice made multiple errors. Hotel is short staffed so long wait times for service or deliveries. Lifts are tired. Lack of food variety over 4 days. Not enough restaurant options. Bathroom toiletries not changed daily.

Staff were excellent

Breakfast was chaos, the hotel was overwhelmed by conference attendees, and corridors were constantly full of discarded room service trolleys

Nice staff, beautiful environment