Camas comodas

El baño olia a cigarro

Despite the hotel being quite old, the rooms were quiet. The staff was friendly, very attentive, and caring. They changed our rooms without any issues, even though the initial rooms were next to the elevator shaft, and the elevator was very noisy.

The air conditioners were very noisy. Most likely, they haven't been cleaned in a while, as many from our group, including myself, started experiencing allergies. Turning off the air conditioner provided some relief. However, due to the cold weather, it wasn't possible to keep them off, so many of us had to rely on allergy medication.

Facilities we great, location was good for our purpose (aquatic center) and the room was clean and well appointed. The guy at check in was amazing. Several groups checked in at the same time and he was calm and efficient.

Nothing to not really like.

Comfy, clean room with great bed, comforter, pillows. 2 bottles of water and little water flavoring cubes. Big tv screen. Nice shower. Tony Roma’s in hotel. (Didn’t go, but would be convenient.). Nice pool and whirlpool.

Only Showtime free. Netflix needs your own subscription. More coffee packets. I could’ve have asked for another, but didn’t want to hunt down/bother housekeeping. Too bad breakfast would’ve been extra.

Beds are to soft. Pillows way to soft. Lighting was great although a night light in bathroom would be helpful. Breakfast??? Should have be included.

Extended my stay for a second night because I enjoyed the first night. No housekeeping at all on second day. No fresh linens, beds not straightened up, trash not emptied and extras not restocked.

The convenience to everything and that they accommodated us with having a walking disability. Also liked that they respected our not cleaning of room each day and we earned bonus points for doing so!

There was no microwave in the room!

It was okay in general

The pool was dirty I asked for a room with one bed but they gave me a room with 2 beds

Location is not in a busy area. The facility is new and decent size of the room

The staff are not helpful. We asked for towels and the receptionist has a bad attitude and said there is no available person to bring the towels up so we have to get it ourselves down the lobby. I requested a room that is further down the hall since I have a newborn and a dog with me (he tend to bark at any noise and my newborn is sensitive to sound),I also asked to be close to my sisters room, when I checked in the front desk assured that my request were all taken care of but our room was in the middle of the hallway and my sisters room were at the next level. I understand that the request is not guaranteed but they they never told us this up front. Overall, the facility does not have good staff and guest rapport and clearly they are understaffed.