Breakfast was good. Pretty good variety with choices of hot or cold. The pool was heated and indoor. The lady at the desk was kind and attentive.

The hot tub was cold, but the pool was warm.

The breakfast was good.

Our room was not cleaned.

Sally the manager is always super nice!!! She definitely makes sure that we have everything we need to be comfortable during our stay! We stay at the SureStay every time we come to town! I would recommend this hotel to everyone.

No elevator

Absolutely nothing it was the worst I have ever seen

The tube was not cleaned properly, there was cigarette butts all over the floor

Nice place just off the interstate. An older hotel. It has an indoor pool and hot tub. They are pet friendly which is a must for us. Great little breakfast. Waffles, biscuits and gravy, and other usual breakfast items. The staff was very friendly. We will stay here on future trips.

There really wasn't anything we didn't like.

Location was right off the highway.

I have stayed at several Best Western’s and the breakfast was below par. The biscuits were hard and the gravy was not hot in the crockpot. There were no eggs. Only truit we’re apples. No apple juice. Staff made their waffles first before customer.

Location was nice, egg omelets were great!!! Pet friendly was excellent!! However, it's a down hill slope from here.

The gift that just kept giving......hot tub was broken which was a main reason we picked there so no swimming or hot tubing for us or the kids, huge bummer!!!! Then no elevator to carry our stuff up, the TV wouldn't turn on because the batteries were bad in the remote and that should have been my sign!!! Then the handle on the dresser was broken way before we ever got there, the room cleaner clearly didn't clean well because there was a receipt and a pair of socks in the room on the floor next to the window. I asked for more towels and stacked them on the towel rack above the toilet and bam, damn near fell off the wall. There was trim missing in my bathroom and it was gross where the trim was gone. Finished up with my shower and pulled the covers back and you'll never believe I had NO COMFORTER!!!!! Went back to the front desk, of course, they were fresh out of comforters so she sent me with 3 more flat sheets and I about froze. But WAIT!!!!!! At breakfast I overheard an older couple talking about how they came in at 2 AM and they didn't have any HEAT overnight and their room was 43 degrees!!! Hell I didn't even have enough bedding for a normal nights temperature let alone for 43 degrees!!!!!! Worst hotel night I can remember, should have got my money back.

location off highway

lights not working in room no Kleenex in room

clean, friendly staff, breakfast was available on time.

no bananas for breakfast

There was a bed to sleep in.

We were greeted by the front desk and then the phone rang, instead of asking them to hold we had to wait over 5 min to check in. The pool was also about 60 degrees. The hot tub was Luke warm and was at the temperature that the pool should have been at. There were also no towels in the pool area and we didn't want to use our room ones as we were going to shower, but asking for more was inconvenient for them.

Great breakfast

Bathroom door hard to close because of carpet. The wall plug outside sink didn't work, therefore couldn't make coffee.

Water was not hot

I tried to cancel due to a medical emergency. I had booked thru Booking.com so the hotel told me I had to cancel thru the which I did 24 hrs before my check in date. Booking.com sent the hotel the cancellation and asked for special refund due to circumstances. Booking.com sent them 2 emails and got no response. I called the hotel 4 times and no one had access to email and the mgr was not there. last call I spoke to the mgr who was rude before I could ask questions. all I wanted was explanation for no response to the emails. she told me she didn’t get emails and no refund. I will never try to stay there again