Southpoint Suites
Servicios
Piscina
Aire acondicionado
Se aceptan mascotas
Internet o Wi-Fi
Se permite fumar
Aparcamiento
Lavandería
Balcón o patio
TV
Accesible para silla de ruedas
Mapa de Jacksonville, FL
Hotel en Jacksonville, FL
Razones para reservar
Ideal para mascotas
Incluye lo esencialPiscina, Se aceptan mascotas, Aire acondicionado y más
Reserva con confianzaColaboramos con los principales sitios web de viajes para que estés seguro de que estás obteniendo una buena oferta de alquiler perfecto.
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Reseñas
3.0/5.0
Media(97 Reseñas)
Opiniones 100% verificadas
1.0
We got in later than expected. Only to find out that the room they gave us was not the one I booked. Had to find a different hotel to accommodate us at 11pm. On our brief walk through. The place smelled and looked dirty.
10.0
Day staff, housekeepers were very friendly and helpful the smell was clean and refreshing every time walking in rooms were clean and spacious
Night staff was rude about towels and breakfast was limited need more seating in smoking are near pool
2.0
The staff (Mrs.dee) & how spacious the suite was. Mrs.dee is very nice & helpful.
Very dirty & had an odor everywhere. Tub & sink wouldn’t drain properly, carpet was stink, nothing was clean but the bed.
6.0
location and price
a bit run down. odd mix of what seem long term residents. not very organized front desk - long wait.
1.0
nothing
after booking online, we arrive and the property says there are no rooms available for my booking. my card was charged the full price because they put me as a no show. I eventually got my money back over a week later
6.0
right by interstate
needing updates. Dark and musty.
5.0
The wasn't much for breakfast, coffee, tea and packaged oatmeal
The floors in the room were filthy, had to wear shoes the entire time I was there so my feet wouldn't get dirty. The stove/oven was very updated and couldn't tell what the settings were on the dials. The faucets sprayed water out in different directions both in the kitchen and bathroom. There was a musky smell in the room and halls and people were smoking just outside the doors and in the stairwells. When there was supposed to be NO SMOKING and MUST BE 100 feet away from the doors of the hotel. The was a strange man still in a vehicle all day in the back of the parking lot, I let the front desk know and call the police. Don't know what was done no one followed up with me about it. But the AC did work good.
10.0
I thoroughly enjoyed the ease of access, to & from my vehicle. I Love that my room had a stove with four burners & also, the cleanliness of the room was Outstanding!
To be quite honest, there isn’t anything that I could actually say, that displeased me during my stays!
1.0
this it’s a shelter place not a hotel period a lot of people look so trash with out shoes around up and down so dirty place horrible
the room smell so bad n the hotel look like a shelter place
2.0
When we arrived the hotel room was clean but the shower tub fixture was broken so we could not take a shower or a bath because there was no drain stopper either. The pool was not clean . Every day when we returned to our room the door was opened. I could not imagine who was doing this and how. I reported that information. I checked out and then had to return to the room with maintenance to let me get an item out of the room and the door was opened. Apparently the door locking system was failing each time I left the room. I would like to get some money off my stay because this is unacceptable.
6.0
bed,tv
high price,small room
10.0
everything
pool isn’t working
1.0
There was no breakfast even though it was advertised. The staff was rude to me and my significant other calling us names in another language they thought I didn’t speak. I was charged for a better room than I was given.
I was charged more than normal for a pet even though he is a service animal, and I had all my papers. I wanted to extend my stay and after doing it online with a “guaranteed price” I was charged 200 dollars more in “fees”, my significant other went to speak with someone about the logistics of refunding the extension. He decided against it and thanked the staff, shortly after we get a visit from a staff member asking if we were checking out and we explained that we decided against it and the staff member said okay great have a nice day. Shortly after that we were visited by another staff member telling us we needed to check out right now, we were very confused and went to the front desk. The first staff member that came to our room had checked us out and initiated a refund against our wishes. We were obviously upset that we would not only have to leave the hotel that we wouldn’t be refunded for 2 weeks. We didn’t have much money everything went into extending our stay, so it’s understandable that we are feeling very angry. We were told we could stay the night for apart of the price we already paid, but we were not checked into their system so we didn’t have working keycards access to any of the limited amenities, and had to explain to multiple staff members what had happened and what we were told by the manger about staying the night and leaving in the morning. It was a horrible experience that has honestly given us a sour taste for extended stay America.
10.0
Location
10.0
I loved the room having two queen beds and a pullout As I am responsible for additional children that are not mine. So I was able to commit to making sure I was with them at all times. Plus having a kitchen was awesome.
I wish there were just a little more space between the beds and the tv and stand.
9.0
central location
no cleaning service
10.0
The rooms were very nice for my family
Need a thicker blanket
8.0
the staff
the room had a weird smell that just wasn’t what I was hoping to smell but when you stepped out to the lobby and rest of the area it wasn’t as bad
9.0
Kind and friendly front desk staff
1.0
location
room smelled, absolutely no supplies available, not a good hotel for the money. very run down. pool was closed when we were advised it was open before we came. the beds were extremely uncomfortable. there were no supplies in the kitchen at all.
8.0
good location and clean
bathroom sink stopped up and shower is terrible
5.0
The location was perfect for access to the Highway. The bed was comfort.
The room interior is out dated. The appliances are pretty old and not clean. For a 2 night stay $290.00 is not worth the price with everything within the room is outdated. This location could be very popular with some modeling to the rooms.
10.0
Our check in lady. She was SOOOOOO amazing! I didn't catch her name but she went above and beyond to help us.
Nothing it was perfect.
5.0
Had no idea there was additional charge for each pet per night.
10.0
Excellent customer service. Clean modern rooms
10.0
Excellent staff and paragons in customer service
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Jacksonville?
El precio medio de un alquiler en Jacksonville es 159 € por noche. Este alquiler es 103 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Southpoint Suites incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, Southpoint Suites cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿Southpoint Suites admite mascotas?
¡Sí! Este hotel admite mascotas. Para más información, recomendamos contactar con el proveedor de la reserva sobre las políticas de animales.
¿Con qué servicios cuenta Southpoint Suites?
Hemos encontrado 10 servicios para este alquiler. Esto incluye piscina, aire acondicionado, se aceptan mascotas, internet o wi-fi y se permite fumar.