Employee reached out to me via text during out stay before arriving. She kept checking bag to make sure everything was okay. I wasn't expecting it but it was great to be able to have somebody reach out in case we needed anything. We also checked out through text, no need to stop by the front desk:)

Everything was clean, and it was a great location for the value. Restaurants and groceries stores are all within less than a 5 minute drive. The only thing that put me off a bit was that even though the room was non-smoking you could tell that there had been somebody smoking there. Not the staff responsibility though, but maybe something to help with the smoke odor when cleaning.

Clean, comfortable room. Safe location. Friendly helpful staff.

The front desk folks were so nice and helpful. The room, bathroom was very clean. At night - quiet - slept well. Breakfast in the morning, perfect!!

The location of the hotel is right near the mall and the restaurants.

There was hair in my son's bed when he moved to the pillows

room was clean

location close to everywhere we were going

beds are to hard. Miss having the room straightened each day. towels replaced etc

location

the bed was way too hard

Adequate, we ate around 8, decaf coffee was empty. We have stayed here previously as Micro-tel

We absolutely LOVED our stay! The room was huge, clean, and the AC worked great, water was hot! Breakfast was way better than I anticipated (cold and warm options) and the staff were amazing. They greeted our little family (we traveled with our toddler) every morning with a smile, and treated us like family. Would for sure recommend!

Location was perfect as we were there to attend our granddaughter's graduation from VT. It was very close and we were pleased to have such a short drive to VT. Check-in was easy and we were greeted pleasantly and received great check-in service.

We were quite disappointed to enter a room that did not contain a microwave or refrigerator. In fact, the room was in need of updates. The bathroom was not clean ... specifically, the toilet. The bathtub did not look clean, which may have been due to a need for a new one. Dated!!! Most of all, it was extremely over-priced for such dated and limited accommodations. ... can't remember when I've stayed in a hotel with a small wardrobe instead of a closet. Dated!!! Needs to be renovated!!!

very close proximity to VaTech

hotel had a worn out look. Needed a refresh. when we got there the toilet didn't flush and we had to change rooms. The person behind the front desk said they did NOT have a maintenance person......

Good value for the low price.

Hole in bathroom floor was a bit dangerous (drain).

Clean, quiet and a friendly staff

The staff was very friendly and helpful. The rooms were clean and comfortable. The atmosphere was pleasantly quiet.

When I arrived the staff greeted me with kindness. They were helpful and friendly. My room was clean, comfortable, and spacious.

silent, very clean ! we enjoyed our stay.

Employees are excellent, room is very comfortable and clean. Quiet, great parking. Towels are nice and thick!

It's great! Continental breakfast didn't have many choices, but it was ok.

clean, good location

minimal breakfast but not bad

location

nice staff. decent breakfast. clean room

location and front desk staff

rooms were tight, no refrigerator or full length mirrors. the hotel felt outdated.

Cleanliness of the facility

Room size was small.