do checkout

cheiro horrivel nos corredores, quarto muito sujo, piso grudando no calçado

Quiet room away from traffic

Neighbors slamming thier door

I had a terrible experience and will be following up with management and corporate! They did not care about my comfortability and safety as a woman!!

"I DIDN'T GIVE THIS HOTEL A 4 STAR" I would give it a 3 under normal circumstances, but 1 this time for the poor and unclean complimentary breakfast, the roach, not fully cleaned refrigerator door, and good service of the groundskeeper and check in lady only. The bed was comfortable. The African american man cleaning the perimeter was helpful in bringing my items to the room per hotel laundry cart, and allowing me to use the bathroom upon check in because I couldn't hold it anymore. The lady who checked me in 6 minutes early was also very helpful.

"I DIDN'T GIVE THIS HOTEL A 4 STAR". I would give it a 3 under normal circumstances, but 1 this time for the poor and unclean complimentary breakfast, the roach, not fully cleaned refrigerator door, and good service of the groundskeeper and check in lady only. I was turned down by Bee to check in early at 2pm when asked despite a fairly empty looking hotel, no problem because check in is at 3pm so I understand. I sat in the parking lot until 2:54pm and had to potty really bad and the groundskeeper (an african american nale) saw me having an issue and allowed me to come inside and potty with managements approval. I booked for 2 days, as I need to attend class, job search, and organize all the items I purchased for my return to the Philippines into my suitcases so I had a lot of stuff. The lady who checked me in was nice to allow me to use a laundry cart to bring my items in, as no cart was available, but It was too heavy to get over the 3 steps in the back of the hotel alone so I asked the same attendant to help and he obliged, but at 10pm on the 1st night it rained, hailed and thundered for about 15 minutes that semi blew out the electricity in everything except the microwave, and refrigerator (I made a video). The lights, the AC, the Television, the electrical sockets, and phone did not work. I immediately tried to call the front desk from my phone, no answer. I sweated all night while trying to sleep. I called several more times, no answer. The elevators did not work, and I was in room 415 (4th floor)and the front desk never answered the phone it just rang no matter how many times I tried. So around 8am I decided to leave because of the service thus far. No communication from the hotel at all at this point. I had 2 check ons, 2 carry ons, a large bag of dirty laundry, a bag of food, and a fully packed backpack that I made multiple trips up and down 4 flights of stairs, mind you my 2 checked ons were very heavy.

spacious

none

The location was okay.

The rooms had peeling paint on the ceiling and bathroom. Stains on the chairs. The baseboard was missing sections. The walls were dirty. There were rips in the dust ruffle. The room did not look or feel clean. I did not stay. Ended up cancelling reservation in less then 15 minutes after observing the rooms appearance .

people were exceptionally nice

room was dirty and beds were super uncomfortable

The only thing I liked about the property was how friendly the staff was. the front counter was super kind.

The room was dirty, the bed was super hard, there was hardened candy stuck to our air unit and the carpet floor felt so gross I had to wear socks. when we’d turn on the air conditioner the entire room would smell like dirty feet and mold. And we couldn’t even shower because the water never got hot. Luckily we were only there one night, because I would’ve canceled my reservation if I had to stay there any longer. I definitely didn’t get my money’s worth.