The desk staff was very helpful. We weren't expecting a hot, fresh cooked breakfast so that was a pleasant surprise.

The mattress was a little too soft.

Rooms very clean, Great customer service, Good breakfast

Nothing

Breakfast was adequate, hostess was very pleasant.

Very nice...location is centered nicely around dining and shops and I40....very clean and comfortable rooms. We were at another hotel on the other side of town and had a horrible experience so this definitely made up for it...Definitely use again when in Knoxville.

Nothing never got to stay my money wasn’t good enough.

Between booking. Credit card verification by email and talking on phone all which got my address at every turn, my girlfriend who I was sending to have a night to herself without kids or any worries was denied access to staying there cause she was “local” even though it said no such thing in booking.com or their own website. Thanks. Sometimes people just want a night away and you failed to take a paying customer when you had room.

The staff was friendly.

The noise level in the rooms was very uncomfortable. The walls were paper thin and you could hear doors opening and closing all night. The property is also dog friendly and our neighbors had a dog that barked all night long keeping us awake.

Very clean, staff friendly

Nothing

Das Personal war sehr hilfreich und freundlich. Die Dusche funktioniert super ohne Unterbruch und sauber war es auch. Wir würden hier wieder buchen.