The staff was very friendly and helpful. Loved the beds and pillows. Big rooms. Lots of parking places, nice clean pool and hotel is situated just beside the Grapevine mall.

Nothing to complain.

Unbelievable and very helpful staff. Free shuttle any time for a 5 mile radius during the day

Nothing

La atención del personal y la ubicación

Pool area could have been cleaner but other than that it’s a great place to stay

Breakfast was great and room was very spacious

Breakfast was delicious

N/a

Great and comfortable rooms

No designated breakfast area

Comfortable

There is no restaurant. Also there is no soap in the shower . Only gel.

Elevators not working

The location was great as well as the breakfast. The room was fairly big which we are thankful since we have a lot of stuff from our trip. The room is more clean than I expect it to be. I can tell that the housekeeping is more thorough than most hotels and we’ve been to other hotels. It was a surprisingly good stay.

The floor carpet are a little outdated both in the hallways and in the room. It was hard to push our stuff over them. But they are cleaner than most. I can see that they maintain their floors. The towels are a little rough, a good laundry stripping and rinsing with vinegar will help those.

Well after 5 minutes in the room I found a bed bug that was just disgusting. My husband went to advise and they moved us to another room but we could not sleep with the sensation of itching due to the thought of possible bed bugs in new room.

Breakfast was OKAY. Location was great...right next to DFW Airport. Staff was super friendly and helpful.

The furniture could use an update.

The location, cleanliness was great. The breakfast was good and laid out smartly. The bed was very comfortable and slept very well.

Requested a higher floor than the 1st floor and received notice that was going to happen. This was 6 months before our stay. When we arrived, that wasn't the case and we were on the first floor with noise of the outer door all the time. Also, when we jumped out of the shower, couldn't find a hair dryer. When we went to the front desk, they said they don't have hair dryers. When we went back to the front desk later to complain again, they found one to lend to us for a short time.

Staff

Poor breakfast

clean, neat and convenient

none

comfortable beds, good breakfast.

unfriendly staff, very slow elevators

kind staff

close to things

Service was great and prompt. Reservation was just as i requested and the rooms were super clean. Housekeeping did an amazing job.

Warm breakfast. Location is great.

location

no good bar