The front desk female for Sunday morning was very nice and apologetic as the hotel did not have any face or hand towels.

We only had one face towel in the room, and I reserved a non-smoking room for 2 people for one night. Housekeeping was not available, and the front desk did not have any face or hand towels and no pillowcases. The room was cold, and we couldn't turn the air down. The room smelled like smoke and the smell was in the sheets and pillowcases. The smoke detector was covered with masking tape. I wrote a brief review earlier. I believe I stated we were in room 124. I woke up with a sore throat and was coughing. THIS HOTEL GAVE MY DAUGHTER AND ME COVID. I wear a mask everywhere and this is our first time catching Covid. The microwave was rusted on the inside. I was afraid to warm my food in it. The bathtub had rust spots in it and the paint was peeling. The curtain was hanging from the window and did not have a rod to pull it back. I have stayed at the Extended Stay in Memphis, TN a couple of times and was pleased with it. I am so disappointed in this chain and now am very careful about looking at ratings before I book with any more Priceline hotels.

Good

N/A

nothing

because it was supposed to be free breakfast but they said they don’t have no food and the room had roaches

Friendly staf

Pool wasn't open

They didn't have dishes, coffee pot, breakfast was not good and floors were dirty.

nothing

everything our rooms weren’t clean the first room they gave us was never cleaned from the day before. the second room was barely cleaned. the bathroom had mold. the cabinets in the room had mold and water damage. the list goes on and on.

Location and nice staff

Room is not maintained well Room Service is not daily but on demand. You asked when needed, and staff are willing to help Breakfast is not good 😐

Location was convenient

Couldn’t open bathroom door was stuck on the bottom. No shower curtain. Supplies are outdated